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Clinical Counselor (LCSW/LMSW/LPC/LMFT/ALC)
Career Insights for Healthcare Social Worker
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Based on Alabama data
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What they do
A Healthcare Social Worker provides individuals and families with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family care givers, providing patient education and counseling, and making referrals for other services. May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.
$60,084 / year median in Alabama
+16% projected growth
Job Description
Temporary Training Location:
Please note that this position will ultimately be based at the Fayette, AL facility. Until the facility is fully open and operational, selected candidates will be required to complete training and/or perform assigned work at a Capstone Health location in Walker County, Alabama. Additional details regarding the training location, schedule, and transition to the designated facility will be communicated during the hiring and onboarding process.POSITION SUMMARY
Provides social work methods and theory to the diagnosis, prevention, and treatment of psychological dysfunction impairment, or disability, including mental, emotional, and behavioral disorders for families, individuals, groups, and organizations. Responsible for implementing community educational programs, assessing problems and determining appropriate types and methods of treatment, and implementing intervention methodologies. Care is provided with guidance and supervision of the Clinical Director.PRIMARY ACCOUNTABILITIES
Improve patient outcomes and deliver quality care within practice areas as assigned. Ensure all clinical care is delivered in a manner that meets or exceeds goals and expectations for clinical outcomes, quality assurance standards, and patient satisfaction. Ensures timely and accurate collection of patient data and makes observations on assigned patients to provide supportive data in the patient assessment. Promotes attainment of specified goals through health education to patients/families, and healthcare personnel. Provides service in a manner that is appropriate for the patient's age; demonstrates knowledge and skills necessary to meet the patient's physical, psychosocial, educational, and safety needs. Ensure all patient charts and related documentation are maintained current and relevant at all times. Operational Excellence Ensure all care and clinical social work practices are conducted consistent within current, relevant standards, as well as state and local laws and regulations, JCAHO and/or PCMH accreditation and related professional standards. 2. Ensure and uphold the confidentially requirements of all patient data and manage all daily task and activities consistent with HIPAA, state and federal laws and regulations, as well as the clinic's policies and regulations regarding confidentiality and security. Demonstrate competency in practice and knowledge of current standards of practice. Maintains credentials and performs current LCSW practice expectations within established guidelines. Provides care in a manner that respects the patient's rights and choices in a multi-cultural setting. Relationships Develops and maintains favorable internal relationships, partnerships with co-workers, including clinic managers, nursing staff, physicians and business office staff. Develops and maintains favorable external relationships with vendors and contractors. Stewardship and Professionalism Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times. Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization.PRIMARY TASKS & DUTIES
Provide counsel, support, and advice to patients and their families. Responsible for content of education and counseling programs for both individual patients and groups of patients. Serves as liaison to community, individuals, and groups as appropriate. Perform short term counseling and crisis intervention as necessary. Assist in the implementation of community and social programs as a professional counselor in accordance with federal, state, and local agencies. Coordinate with clinical, health education, community health, and other staff members in the provision of services to patients. Provide referrals for services needed. Coordinate with other organization entities involved in psychosocial, behavioral or mental health services. Provide community service information as an Outreach & Enrollment worker such as required. Conduct health related educational presentations to both adults and teens in schools, community, or clinical settings. Complete all patient charting and ensure all patient records are current and complete. Attend meetings, patient conferences, planning sessions, related to quality assurance, patient care, and other related topics within the clinic. Attend seminars and maintain all licensure requirements for continuing education and best practices. Participates in quality strategies to evaluate compliance with standards and to identify opportunities to improve patient outcomes. Mentors and assists students performing clinical rotations. Other duties as assigned.ESSENTIAL FUNCTIONS/KEY COMPETENCIES
Demonstrate a high level of skill at building relationships and customer service. Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients. Demonstrate high degree of knowledge and competency in the practice of medicine and associated charting requirements. Requisite skills and ability to perform certain tasks as assigned Demonstrate a high level of problem-solving skills to better serve patients and staff. Strong attention to detail and accuracy. Ability to utilize computers for data entry and information retrieval. Excellent verbal and written communication skills. Ability to implement and evaluate operational and administrative processes. Adherence to risk management and quality programs.POSITION REQUIREMENTS
Education . Master's Degree in Social Work required. Two years previous experience in a healthcare setting is required. LCSW - License as Clinical Social Worker. Experience Experience in an ambulatory health center preferred. Familiarity with multicultural groups or previous work experience in a multicultural setting preferred. Significant knowledge of Electronic Health Record (EHR) software or equivalent, preferred. Demonstrated success in customer service or working with the general public, preferably in a medical care facility. Demonstrated success in managing difficult customer situations Significant knowledge of medical practices and procedures in a primary care environment. Physical/ Environmental- Occasional lifting of 40 - 50lbs. and pushing of 5-20lbs.
- Sitting, standing and walking approximately 80% of the time
- A medium to high level of manual dexterity required
- Bending and reaching approximately 20% of the time
- Clinical working environment. Must be able to speak and read the English language.
- Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift to a maximum of fifty (50) pounds without assistance.
- Work is primarily facility based in a primary care facility.
Blood Borne Pathogen Exposure Category I:
Job classification includes ALL employees who have occupational exposure- to blood borne pathogens
- (blood or body fluids) while performing their job duties.