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Talladega College
Weekend Residence Crisis Management Coordinator
Career Insights for Mental / Behavioral Health Counselor
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What they do
A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.
$33,653 / year median in Alabama
+21% projected growth
Job Description
Apply Now Weekend Residence Crisis Management Coordinator Department:
Student Affairs /Counseling Services Contact Name:
Talladega College Office of Human Resources Contact Email:
hr@talladega.edu This is a grant-funded position. Position Summary Talladega College is seeking two dedicated and compassionate Weekend Residence Crisis Management Coordinators, funded through a grant focused on crisis prevention. This critical role serves as the primary point of contact for students experiencing psychological, emotional, or situational crises during weekend evening hours. The coordinator will provide immediate response, de-escalation, and support, ensuring student safety and connecting them with appropriate resources. This position is essential to fostering a safe and supportive residential campus environment.Key Responsibilities Crisis Response & Intervention:
Serve as the on-call first responder for student crises within the residence halls during scheduled shifts. Provide immediate, trauma-informed de-escalation and intervention for students in psychological distress. Assess risk of harm to self or others and implement appropriate safety protocols.- Provide short-term, solution-focused emotional support and stabilization.
Coordination & Collaboration:
Act as a liaison between students, Residence Life staff, Campus Safety, and local emergency services (law enforcement, mobile crisis units, hospitals) as needed. Facilitate warm handoffs to community mental health professionals and other support services. Consult with on-call college administrators regarding significant student issues.Practical Support & Resource Navigation:
Assist students in navigating personal challenges by connecting them with relevant campus and community resources (e.g., academic support, food pantries, healthcare providers).- Help students develop practical safety plans and coping strategies.
Documentation & Follow-Up:
Maintain timely, accurate, and confidential records of all crisis interactions in accordance with college policy and professional standards (e.g., HIPAA, FERPA). Provide concise incident reports to relevant college officials to ensure continuity of care. Minimum Qualifications Bachelor's degree in Social Work, Counseling, Psychology, or a closely related field.- Minimum of two (2) years of direct experience in crisis intervention, social work, or counseling.
- Demonstrated understanding of de-escalation techniques and mental health first aid.
- Ability to work independently with sound judgment in high-stress situations.
- Excellent interpersonal, verbal, and written communication skills.
- Proficiency in maintaining strict confidentiality.
Knowledge of:
crisis intervention models, mental health disorders, trauma-informed care, ethical and legal guidelines related to confidentiality (FERPA/HIPAA), and community resources.- Skill in: active listening, verbal de-escalation, conflict resolution, empathetic communication, and accurate documentation.