$22.67 Per Hour Position range in Northern Region $20.37

• $36.10 Per hour Child/Family Support Worker
• Zuni Social Services (

Closing:

August 8, 2026) Pueblo of Zuni, NM

Occupation:

Community and Social Service Occupations

Location:

Zuni, NM

• 87327

Job Type:

Full Time (30 Hours or More)

Posted:

08/03/2026 Positions available: 1

Source:

Pueblo of Zuni, NM | Arcoro Engineering Jobs

Web Site:

www.ashiwi.org

Expires:

08/08/2026 Job #: 980025 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window.

CHILD & FAMILY SUPPORT WORKER FT/REGULAR NON EXEMPT

• LEVEL 9

SALARY:

$22.67 GENERAL

DEFINITION

The primary responsibility of this position is to deliver case management assistance to Child Protective Service Workers handling allegations of abuse, neglect, or exploitation in accordance with the New Mexico Children's Code and the Zuni Children's Code. The incumbent may additionally provide direct services to clients involved in these cases.

SUPERVISION RECEIVED

Work is performed under the direction of the Social Services Director.

SUPERVISION EXERCISED

No supervisory duties.

DUTIES:

Provides case management, tracking and follow-up services.

• Assist CPS Workers with case planning, documentation, and coordination for cases involving alleged child abuse, neglect or exploitation.
• Perform comprehensive evaluations of client needs, resources, and situations to determine appropriate services.
• Maintain accurate records, reports, and timelines in compliance with state and tribal codes.
• Gather, organize, and assess case information to support decision-making and service planning.
• Aid in monitoring safety plans, service plans, and follow-up activities.
• Documents and maintains all contacts made with families to ensure adequate record keeping, documentation of notes, and works closely with contracted attorneys/guardian ad litem for case representation within the court sector.
• Guides and assists Child Protective Services with coordination and processing of all cases.
• Support CPS Workers during home visits, interviews, assessments, and other field activities.
• Monitors reports of abuse, neglect or exploitation of children and elderly. Applies a family strategy approach in the delivery of services to clientele.
• Conducts thorough home studies and unannounced visits to assess living dynamics for the continued protection of the children.
• Assures quality service and timeliness of case coordination in accordance with tribal, federal and state protection codes.
• Assists with Child Protective Team Meetings and provides case management to active child abuse/neglect cases.
• Attend tribal court hearings alongside contracted attorney's, guardian ad litem and provides testimonies when necessary.
• Complete weekly, monthly, quarterly and/or annual statistical narrative reports. Provide direct services to children, parents, guardians, and custodians as assigned.
• Participate in family meetings, multidisciplinary team discussions, and court-related activities when needed.
• Facilitate referrals to community resources such as counseling, medical evaluations, substance abuse treatment, parenting support, or emergency services.
• Ensure culturally sensitive practices aligned with Zuni community values and legal frameworks.
• Provide services and resources for adults, children, and families to improve and strengthen family functioning.
• Follows entirety of case through each agency to ensure ethical client base practices are conducted. Implement individual and family assessments to determine the strengths and needs of children and their parents/custodians.
• Provides evaluation and recommendation of new foster homes and monitors compliance within foster homes, to determine suitability. Provides mediation, coordination, and protective services
• Refers child and parent or guardian to community resources according to the needs of Clients.
• Develop family service plans designed to reunify children with their families and implements follow-up services to ensure clients are compliant with service/case plans.
• Works closely with other service providers to ensure quality compliance.
• Conduct monthly visits to children in preferred placements and/or licensed facilities to provide guidance, observe improvements, and make recommendations for continued case management. Performs other duties as assigned by Program Manager.
• Conducts all case briefing with program staff.
• Participates in programmatic improvements.
• Attends multi-disciplinary team meetings, treatment team meetings and other meetings when required.
• Transports children to foster care placements, medical appointments, visitations, etc.
• Participates in 24-hour on-call duty.
• Provides education/presentations/community outreach to community, schools, tribal programs, and outside agencies.

Additional Information Help for Additional Information. Opens a new window.

MINIMUM QUALIFICATIONS KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge in early childhood development, family dynamics, and psycho education. Considerable knowledge of case management. Understanding of child welfare principles, safety assessments, and family support services. Familiarity with local codes and laws concerning/governing child protective services, and elder protective services. Must be knowledgeable of available community services and resources available. Insight of Zuni tradition regarding child rearing practices, family structure, and human behavior. Ability to write reports and complete forms as may be required. Sensitivity to the Zuni culture, family customs, and language. Zuni Language fluency is preferred but not required. Skilled in interviewing techniques and mediation for families. Ability to handle sensitive situations with empathy and professionalism. Experience in case management procedures and maintenance of records and documents. Satisfactory organizational skills, time management, and the ability to communicate effectively. Ability to establish rapport and maintain good working relationships with other tribal employees, agencies, and the general public.

EDUCATION AND EXPERIENCE

Associates Degree in Human Services, or another closely related field, and a minimum of two (2) years experience with child protective services. OR High School Diploma or GED with postsecondary related classes, with a minimum of five (5) years experience with child protective services.

LICENSES AND CERTIFICATES

Must have a valid New Mexico Driver's License with no DWI/DUI convictions within the past three (3) years. Driving is an essential part of the duties. Must be insurable for liability purposes.

PHYSICAL DEMANDS

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to perform work. Regular exposure to favorable conditions such as those found in a normal office.

WORK ENVIRONMENT

Work may involve office tasks, home visits, field investigations, and meeting with clients and partner agencies. May require occasional evening or weekend hours based on case needs. Must be able to handle stressful situations. On-call after working hours is required.

SPECIAL WORKING CONDITIONS

Position is subject to Pre-Employment drug testing. Position is Safety Sensitive and will be subject to random drug screening for duration of employment. Must undergo and successfully pass a thorough character background check and FBI Fingerprint check. Must be abstinent from alcohol and drugs. Must have own reliable transportation and mobile phone services. Equal Opportunity Employer, including disabled and veterans.... Visit the Employer site for more details