A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.
Position opening is Wed - Sat 6am to 4pm Responsible for clinical assessment of clients experiencing a behavioral health crisis situation, or perceived crisis situation. Assessments will occur in office-based settings, tele-video, as well as community-based locations. Responsible for providing, coordinating or managing treatment options for clients in crisis situations across the service continuum from least restrictive to most secure alternatives. Responsible for making independent decisions to ensure client and public safety. Acts as a facilitator for admission to a variety of placements within the crisis continuum, including: Crisis Stabilization Unit, Detoxification or other A&D Rehab services, state mental health hospital system and or private mental health facilities.
EDUCATION AND EXPERIENCE
Education:
Must be licensed or licensed eligible
Certification:
Must be designated by the Tennessee Department of Mental Health and Substance Abuse Services as a Mandatory Pre-Screener (MPA). MPA designation must be kept up to date. Must be designated as a PAS by DBHDS in Virginia and the designation must be current.
Experience:
Experience in crisis counseling and intervention techniques is required.
Knowledge/Skills:
Ability to maintain composure in difficult situations. Verbal and writing skills. Ability to work cooperatively with professionals from other disciplines.
EQUIPMENT
Computer, fax, copier and other equipment to perform functions of job. Automobile for crisis consultations off program premises.
MAJOR DUTIES AND RESPONSIBILITIES
1. Conduct crisis interviews with individuals and/or family members in various settings to obtain Information critical to the treatment of a behavioral health crisis, provide written documentation of assessments and collateral interviews and exercise good judgment in evaluating clients and implementing effective strategies. 2. Formulate an accurate provisional DSM diagnosis based on information obtained. 3. Provide assessment, service planning, crisis counseling, linkage, safety planning, advocacy and referral for referred clients. 4. Provide written documentation to complete all necessary crisis assessments and referrals. 5. Maintain client confidentiality according to Frontier Health policy and applicable state and federal statutes. 6. Remain current and proficient in knowledge of community resources and crisis services procedures. 7. Participate in all required supervision, staff meetings and in-service training from Frontier Health, and other required sources. 8. Provide consultation and education services to community partners, as requested. 9. Must have transportation and drive to crisis appointments. 10. All other duties as assigned.
PERFORMANCE RESPONSIBILITIES 1.
Support the organization's mission, vision, and values of excellence and competence. 2. Exercise necessary cost control measures 3. Implement decision making processes that include the least restrictive treatment and most appropriate treatment milieus. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively, and clarifying when needed. 5. Call Triage 20 minutes prior to shift to determine location of first assessment. 6. Demonstrate reliability by arriving to work on time and using effective time management. 7. Average productivity will reflect 4 consults during an 8 hour shift & 5 consults during a 10 hour shift. 8. Demonstrate teamwork and be willing to promote a team environment. 9. Represent Frontier Health professionally at all times & adhere to agency dress code. 10. Demonstrate initiative and strive to continually improve processes and relationships with community partners. 11. Follow all Frontier Health rules, policies and procedures, as well as applicable laws and standards.
AGES OF PATIENTS SERVED
Crisis services are available to all persons on an "as needed" basis without a waiting list. All disability Populations are served. All age groups are served by this position. Position opening Wed - Sat 6am to 4pm Frontier Health is a Trauma-Informed Workplace. At Frontier Health, we prioritize a culture of safety, trust, support, and inclusion . As a trauma-informed workplace, we foster a supportive environment where every employee is valued, supported, and empowered to thrive. Frontier Health provides competitive benefits and continuing education opportunities. Frontier Health is an Equal Opportunity Employer It is the policy of Frontier Health to provide employment opportunities without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
