Clinical Coordinator Crisis Center of Comal County -

New Braunfels, TX Department:

Clinical Reports To:

Chief Program Officer FLSA Status:

Exempt Join a Mission That Changes Lives At the Crisis Center of Comal County (CCCC), our mission is to embrace survivors of crisis and trauma and empower them to positively change the trajectory of their lives. We are looking for an experienced, compassionate Clinical Coordinator who is passionate about trauma-informed care, developing clinical professionals, and helping survivors find a path toward healing and hope. If you're a skilled clinician who enjoys mentoring others, building strong teams, and making a meaningful difference in the lives of individuals and families experiencing crisis, we invite you to bring your expertise and leadership to our team. About the Role The Clinical Coordinator plays a key role in supporting the delivery of high-quality, trauma-informed clinical services to survivors of domestic violence, sexual assault, homelessness, and other crises. Working closely with the Chief Program Officer, this position provides day-to-day clinical coordination, supervision, and mentorship to licensed clinicians, provisionally licensed clinicians, and interns. The Clinical Coordinator also maintains involvement in direct client care, provides consultation on complex clinical situations, and helps ensure that services are delivered ethically, consistently, and in accordance with professional standards. This is an opportunity to combine your clinical expertise with your passion for developing others while helping strengthen services that make a lasting impact in our community. What You'll Do Lead and mentor clinical professionals by providing supervision, coaching, guidance, and professional development support to clinicians, LPC Associates, and interns. Coordinate daily clinical services to ensure compassionate, consistent, and survivor-centered care. Provide clinical expertise through consultation, crisis intervention, de-escalation, and counseling services, while maintaining a limited client caseload as assigned. Support quality clinical care by guiding assessments, individualized treatment plans, safety planning, documentation, and evidence-based interventions. Promote professional growth by supporting onboarding, training, clinical supervision, and continuing education for clinical staff and interns. Collaborate across programs to help ensure coordinated care for clients receiving shelter, advocacy, housing, legal, children's, and other support services. Strengthen community partnerships with healthcare providers, behavioral health professionals, victim service organizations, and other community resources. Support program excellence by monitoring clinical practices, identifying opportunities for improvement, and helping maintain compliance with licensing, ethical, and grant requirements. Provide leadership in challenging situations by offering sound clinical judgment, supporting ethical decision-making, and recognizing when additional consultation or intervention is needed. Participate in the SAFE advocacy rotation and other agency activities as assigned. Who You Are We're looking for someone who: Leads with compassion and integrity , inspiring others through encouragement, collaboration, and a shared commitment to the mission. Is passionate about developing others , finding fulfillment in mentoring clinicians and helping them grow in confidence and professional skill. Understands the impact of trauma and approaches survivors with empathy, respect, cultural awareness, and a commitment to personal choice. Is a thoughtful problem-solver , able to navigate complex clinical situations with sound judgment, flexibility, and professionalism. Values teamwork , recognizing that meaningful outcomes are achieved through collaboration across disciplines and programs. Balances compassion with accountability , maintaining high clinical and ethical standards while supporting a positive work environment. Embraces growth and innovation , looking for opportunities to strengthen services and improve outcomes for the individuals and families we serve.

What You'll Bring Required Qualifications:

Master's degree in Counseling, Social Work, Marriage and Family Therapy, or a closely related behavioral health field. Current, unrestricted Texas licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT) . Minimum of 3-5 years of progressively responsible clinical leadership and supervisory experience . Experience working with survivors of domestic violence, sexual assault, homelessness, trauma, and other crisis populations. Strong knowledge of trauma-informed care, crisis intervention, behavioral health assessment, evidence-based treatment, and ethical clinical practice. Knowledge of grant-funded programs, program compliance, performance measures, and outcome reporting. Strong organizational, communication, supervisory, and problem-solving skills. Ability to maintain strict confidentiality, professional boundaries, and sound clinical judgment in a fast-paced environment. Proficiency with Microsoft Office 365, electronic documentation, and client management systems.

Preferred Qualifications:

Approved Clinical Supervisor designation in Texas or eligibility to obtain supervisor status. Experience supervising licensed clinicians, provisionally licensed clinicians, and graduate-level interns. Trust-Based Relational Intervention (TBRI) Practitioner training. Experience developing, evaluating, or strengthening behavioral health programs. Experience with departmental budgets, contract compliance, and quality improvement initiatives. Bilingual proficiency in English and Spanish.

Additional Requirements:

Valid Texas driver's license, proof of auto liability insurance, and reliable transportation. Ability to successfully complete required background screening, including fingerprinting, drug screening, and driving record review. First Aid and CPR certification (may be completed after hire). Ability to work a flexible schedule, including evenings, weekends, holidays, and limited on-call responsibilities. Ability to work in an active shelter and clinical environment serving individuals experiencing crisis. Ability to perform the essential functions of the position, with or without reasonable accommodation. Why Join Us? At CCCC, you'll be part of a dedicated team that believes every survivor deserves to be treated with dignity, compassion, and respect. We recognize that the work we do can be challenging, but it is also deeply meaningful. Our team members have the opportunity to make a real difference every day, whether through direct client care, strengthening community partnerships, or supporting the professional growth of those who serve. As Clinical Coordinator, you'll have the opportunity to help shape a supportive clinical environment, strengthen the quality of services we provide, and contribute to a mission that changes lives. Our Commitment CCCC is committed to creating a workplace where employees feel respected, supported, and empowered to contribute their unique skills and perspectives. We value diversity, collaboration, professional growth, and a shared dedication to serving individuals and families from all backgrounds. Ready to Make a Difference? If you're an experienced clinician with a heart for serving survivors and a passion for helping other professionals grow, we'd love to hear from you. Apply today and join a team where your leadership, compassion, and clinical expertise can help change the trajectory of someone's life.