A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.
Important - Please Read Before Applying Serious inquiries only.
Please apply only if you:
Hold the required Virginia QMHP qualification/registration. Have completed the required Mobile Crisis Response (MCR) training/certification . Have reliable transportation. Are comfortable traveling into the community to provide services. Are prepared to respond professionally to behavioral health crisis situations. Can reliably honor the schedule and availability you commit to. Understand the importance of timely communication and documentation in crisis services. New Haven Wellness Group is looking for professionals who are dependable, compassionate, accountable, and committed to providing quality crisis services in the community. We are seeking professionals who understand the responsibility that comes with crisis work. Candidates must be punctual, responsive, professional, and responsible with their time and assigned availability . Key Responsibilities Respond to individuals experiencing behavioral health crises in community settings. Provide Mobile Crisis Response and Community Stabilization services in accordance with agency policies and applicable
DBHDS/DMAS
requirements. Provide crisis intervention, de-escalation, stabilization, and supportive counseling. Assist with risk and safety evaluations and identify immediate behavioral health and safety needs. Develop and implement safety plans and crisis intervention strategies as appropriate. Complete required clinical documentation accurately, professionally, and within established timeframes. Maintain communication with supervisors and appropriate agency personnel regarding crisis cases and service needs. Coordinate care with hospitals, Community Services Boards (CSBs), 988/crisis systems, emergency departments, law enforcement, shelters, behavioral health providers, and other community partners when appropriate. Required Qualifications Current registration as a QMHP-A and/or QMHP-C in Virginia, as applicable. Current Mobile Crisis Response (MCR) certification/training required. Bachelor's or Master's degree in Human Services, Psychology, Social Work, Counseling, or another qualifying behavioral health field. Appropriate behavioral health experience necessary to meet Virginia QMHP requirements. Experience working with individuals experiencing mental health or behavioral health needs. Strong crisis intervention, communication, documentation, and de-escalation skills. Ability to remain calm and professional in high-stress situations. Ability to work independently in community-based environments while following clinical and agency protocols. Reliable transportation and a valid driver's license. Reliable phone and ability to maintain communication while scheduled or on call. Ability to successfully complete required background checks, credentialing, orientation, and agency training. Preferred Experience Previous Mobile Crisis Response experience. Community Stabilization experience. Experience with crisis intervention, emergency behavioral health services, psychiatric services, or intensive community-based services. Familiarity with Virginia's behavioral health crisis system, including 988, Virginia Crisis Connect, CSBs, hospitals, and community crisis resources . Experience completing timely behavioral health documentation in an electronic health record (EHR). Professional Expectations Because crisis services depend heavily on provider availability and timely response, reliability is essential.
Successful candidates must:
Be punctual and responsible with their time . Honor the schedule and availability they provide to the agency. Respond promptly to agency communications while scheduled or on call. Communicate immediately if an emergency affects their ability to fulfill an assigned shift or response. Complete documentation within required timeframes. Maintain a professional attitude when interacting with clients, families, referral sources, community partners, and other team members. Understand that accepting crisis coverage carries a responsibility to remain available during the agreed-upon coverage period. Schedule & Availability This position offers flexible scheduling; however, applicants must have reliable availability .
Coverage opportunities may include:
Daytime Evenings Overnight Weekends Holidays On-call crisis coverage Applicants should clearly identify their actual availability during the hiring process.
