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LEWS Psychiatry Mental Health & Family Services

Adult & Childrens Mental Health Case Manager

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What they do

A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.

$45,446 / year median in Florida

+17% projected growth

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Job Description

Job Summary Join our dynamic healthcare team as an Adult & Children's Mental Health Case Manager, where you'll play a vital role in providing comprehensive mental health support to diverse patient populations. In this energetic and impactful position, you will coordinate care plans, facilitate access to community resources, and ensure seamless communication between patients, families, and healthcare providers. Your expertise will help improve patient outcomes, promote recovery, and foster a compassionate environment for individuals facing mental health challenges across all ages. This paid position offers an exciting opportunity to make a meaningful difference in people's lives while working within a collaborative, fast-paced setting. Responsibilities Conduct thorough patient assessments to identify mental health needs, including diagnostic evaluations and behavioral health screenings. Develop and implement individualized case management plans tailored to each patient's unique circumstances, including discharge planning and post-acute care coordination. Collaborate with multidisciplinary teams across inpatient, outpatient, emergency, and community settings to ensure comprehensive care delivery. Coordinate community resources such as social services, addiction counseling, behavioral health programs, and disability support to enhance patient recovery pathways. Maintain accurate electronic health records (EHR/EHR) management in compliance with HIPAA regulations while documenting clinical notes, medical records, and treatment progress. Prioritize tasks effectively in high-pressure environments like Level I Trauma Centers or Level II trauma centers with acute care and emergency medicine focus. Communicate clearly with patients and their families to explain diagnoses, treatment options, and care plans while working with diverse cultural backgrounds. Participate in utilization management activities to ensure appropriate level of care and resource utilization for mental health services. Support patients through intake processes, diagnostic evaluations, and ongoing case management efforts within inpatient or outpatient settings. Assist with discharge planning by coordinating follow-up services and community-based supports for sustained recovery. Experience Proven experience working within hospital environments such as Level I Trauma Centers or Level II trauma centers with exposure to acute care settings. Hands-on experience in hospital medicine or emergency medicine units with familiarity in ICU or PICU settings preferred. Demonstrated background in behavioral health case management involving mental health counseling and working with individuals with substance use disorders or disabilities. Knowledge of medical terminology, physiology, and clinical case management principles essential for effective patient assessment and treatment planning. Experience utilizing electronic health records (EHR/EHR) systems while maintaining strict adherence to HIPAA standards for patient privacy. Prior involvement in community resource coordination related to social work or post-acute care services is highly valued. Strong task prioritization skills combined with excellent client communication abilities—especially when working with children or families—are critical for success in this role. Certifications such as Basic Life Support (BLS), CPR, and familiarity with addiction counseling or behavioral health interventions are advantageous but not mandatory. This role is perfect for motivated professionals eager to leverage their hospital experience—particularly in trauma centers or ICU environments—and make a tangible impact on mental health recovery efforts across diverse populations. Join us to be part of a dedicated team committed to compassionate patient care and innovative community support!
Responsibilities:
Position Summary The Case Manager is responsible for the coordination of health care decisions by using a systematic approach to assure treatment plans that improve quality and outcomes, coordination of care across the continuum; promotion of cost-effective care within the allotted time frame; assuring payments of hospital-based services meeting patient-related utilization management criteria, and implementation of safe and appropriate discharge plans. The Case Manager assesses the psychosocial needs of the patient and provides intervention as part of the discharge planning process.

The primary job functions in Case Management include:
Clinical Interventions/Discharge Planning Care Planning Management Fiscal Management Payer/Referral Management Qualifications:
Minimum Qualifications Current Licensure per sate guidelines in a clinical or related discipline or a Bachelor's or Master's in health or human services discipline. Previous Experience Previous experience in Case Management and Discharge Planning preferred. CCM Certification Required.
Pay:
$25.32 - $30.49 per hour
Benefits:
Flexible schedule
Work Location:
On the road