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Villa of Hope

Adult Care Manager

Career Insights for Mental / Behavioral Health Case Manager

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What they do

A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.

$51,126 / year median in New York

+17% projected growth

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Job Description

Adult Care Manager Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future.
JOB TITLE
Care Manager
DEPARTMENT
Adult Care Management
SUPERVISOR
Program Manager Position Grade:
80
Salary Range:
$20-$25 ESSENTIAL
FUNCTIONS
Exercises full compliance with the Agencys Code of Conduct, all Agency Policies and Procedures.

Maintains confidentiality and security for all client and staff related materials and/or records.

Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed.

Demonstrates, promotes and practices cultural competency towards clients through respect and understanding. Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual adult and their family.

Consistently maintains positive relationships with clients/families and other service providers in the community.

Provides regular care management services to assigned caseload, which includes face to face visits per month based on expectations and need.

Maintains the required amount of billable services for each adult on their caseload.

Facilitates the development of a Care Team and carries out an individualized and strength-based Plan of Care.

Assists clients in managing and planning for safety needs and creating individualized safety/support plans.

Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions.

Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, physical, and housing/basic needs, etc.

Inform and educate clients and their families around a psychiatric diagnosis and its impact on home and community.

Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed.

Will complete assessments of all clients, including HARP if applicable. Assessments include a comprehensive view of the clients strengths, challenges, skills, supports, etc.

Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards.

Ensures documentation is accurate and completed on time.

Participates in regular weekly supervision.

Remains current in the field, and supports best practice models within the program.

Participates in ongoing training and professional development provided by the agency.
COMPTENCIES
Leading Self-Character and Courage (Integrity and Trust)Leading Others-Customer FocusLeading the Organization-Commitment to Diversity, Inclusion, Justice and Equity
MINIMUM QUALIFICATIONS
A Bachelors of Arts or Science are preferred, Or An Associates Degree with 1 year relevant experience in the Human Service, Health Care, or Mental Health fields. A strong knowledge of Adult Mental Health preferred.
SPECIAL SKILLS
Valid NYS drivers license in good standing and has use of an automobile. Flexibility to meet with clients during evening hours if needed.
PHYSICAL REQUIREMENTS
The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. Ability to driveAbility to walk short distancesAbility to use stairsAbility to leave a location quickly