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Talbert House

Case Manager - Outpatient Behavioral Health Services

Entry-Level JobVerifiedNo experience needed

Career Insights for Mental / Behavioral Health Case Manager

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What they do

A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.

$40,735 / year median in Ohio

+16% projected growth

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Job Description

Position Summary:
Responsible for the full client care cycle including: assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients health and human services needs.
Position Description:
Working with offsite support, coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centeredMaintain caseload and productivity by maintaining regular contact with clients to monitor and assess progressHandle case assignments, draft service plans, review case progress and determine case closure with growing independenceDeliver on-going services to clients which may include: crisis intervention, advocacy, medication monitoring, transportation assistance, budgeting, housing assistance, and referral and linkage to community resources as neededAssist in helping clients achieve wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.)Develop and/or implement individualized client service plans and ensure compliance with applicable standards and agency policiesDocument all clinical activities to meet specific program, funder and credentialing entity criteria timely and with accuracyParticipate in treatment team and assist in making recommendations for client status changesMay lead educational groups and/or facilitate group curriculumMay require transportation of clients in vehicleAdhere to professional standards as outlined by protocols, rules and regulationsOther duties as assigned
Required Knowledge, Skills and Abilities:
Ability to learn case management principles, healthcare management and reimbursement requirementsExcellent organizational and time management skillsEffective verbal and written communication skillsAbility to relate to and interact with a wide variety of peopleAdvanced level problem solving skills and ability to multi-task while prioritizingAbility to utilize technology including electronic service documentation systemBasic computer skills with ability to navigate Microsoft applications including but not limited to Word, Outlook, Excel, Teams. and
Power Point Job Requirements:
High School Diploma or GED required.

Associate's degree in Human Services, Social Work, Psychology, Sociology, Criminal Justice, or a related field preferred.

Bachelor's degree in Social Work or a related behavioral health field preferred.

Must possess or be eligible to obtain any required certifications or credentials in accordance with Ohio Medicaid and agency requirements.

Valid driver's license, reliable transportation, and proof of insurance required.
Essential Functions/Physical Demands:
Positional:
Driving in accordance with job duties assigned. Occasional standing and walking. Occasional to frequent sitting.
Gross Mobility:
Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching and handling.
Sensory:
Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.