Targeted Case Manager (TCM)The Mission We are seeking a dedicated Human Services professional to join our high-performing behavioral health team. In this essential role, you will be the cornerstone of support for individuals navigating complex mental and behavioral health journeys. Whether providing guidance via telehealth, in-office, or through home-based visits, you will bridge the gap between clinical care and a stable, dignified life. This is an invitation to lead with empathy and excellence, fostering positive outcomes through structured, person-centered support.

The Responsibilities Holistic Assessment:

Conduct comprehensive evaluations of medical, behavioral, and social needs, utilizing a Human Services lens to see the whole person.

Tailored Care Planning:

Design individualized care plans that respect each patient's unique history while ensuring alignment with clinical goals and patient preferences.

Resource Linkage & Advocacy:

Drive household stability by securing essential community resources, including housing retention, utility assistance, SNAP, and WIC.

Economic Empowerment:

Guide clients toward financial independence through steady support in employment searches and vocational development.

System Navigation:

Act as the primary link between patients, community supports, and outpatient services, ensuring continuity of care. Integrity in

Documentation:

Maintain impeccable medical records and case notes in compliance with Medicaid billing standards , HIPAA regulations, and professional excellence.

The Skill Set Educational Foundation:

A Bachelor's degree in Human Services , Social Work, Psychology, or a related behavioral science field is required.

Licensing & Certification:

Must possess a valid TCM certification

Community Expertise:

Proven success in Human Services delivery , including home-based care, community outreach, or telehealth settings.

Strategic Knowledge:

A fluent command of social determinants of health, patient assessment techniques, and community resource systems.

Refined Communication:

The ability to engage with families, providers, and stakeholders with both warmth and professional poise.

Clinical Insight:

Experience with behavioral health assessments or social work that allows for proactive, patient-centered care.

System Fluidity:

The ability to navigate complex healthcare and social service systems with a focus on long-term sustainability. Why Join Us? We value professionals who move with purpose and a commitment to making a difference. If you have the Human Services expertise to transform lives through proactive case management, we want to meet you. "Elevated care. Grounded support. Join us in building a stronger foundation for our community, one household at a time."

Pay:

$21.00 - $24.00 per hour Application Question(s): Is your degree in a Human Services Behavioral Sciences field? (e.g, Psychology, Social Work, Counseling)

Education:

Bachelor's (Preferred)

Experience:

Case management: 1 year (Required)

License/Certification:

TCM certification (Required)

Work Location:

Hybrid remote in Louisville, KY 40223