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Terros Health

Recovery Coach - Families FIRST; Various Locations (8898)

Career Insights for Social / Human Services Assistant

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What they do

A Social or Human Services Assistant assists with identifying and arranging community services for clients. Works with social workers and other human services professionals. Helps with rehabilitation for people with disabilities or those in recovery, or coordinates home care services for the elderly; may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis.

$41,096 / year median in Arizona

+16% projected growth

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Job Description

Recovery Coach
  • Families FIRST; Various Locations (8898) East McDowell Road
  • Phoenix, AZ 85008; 27th Avenue
  • Phoenix, AZ 85017; Stapley Drive
  • Mesa, AZ 85204 Quick Apply Overview Position Type Full Time Job Shift Day Shift Education Level High School Diploma/GED Travel Percentage Up to 80% Category Behavioral Health/Social Work Quick Apply Description Terros Health is pleased to share an exciting and challenging opportunity for a Recovery Coach / Peer Support Specialist at various locations in the Valley.
Working as part of a team for the Terros Health's Families FIRST program. This individual will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. They will need to be compassionate, professional, friendly, a self-starter, organized, and have good time management skills. Families FIRST (Families in Recovery Succeeding Together) is a program that help families involved with the Department of Child Safety (DCS) who are experiencing substance abuse. This specialized treatment program assists parents in moving through the addiction recovery process. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day. If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity , Compassion , and Empowerment , we encourage you to apply! Terros Health is now hiring for a Full-Time Recovery Coach in the
Families FIRST Program Schedule:
Full-time Mon-Fri OR Tues-Sat Flexible to
Work Weekends & Evenings Locations:
West Valley East Valley Central Phoenix The Recovery Coach draws upon their personal growth experience to carry the message of hope and recovery to individuals who are referred to substance use treatment services. This position cultivates and secures a connection with the enrolled individual, while teaching personal responsibility and serving as a mentor and role model based on their previous experiences. Using evidence-based practices and strategies, the Recovery Coach may provide direct services to individuals such as: outreach and engagement, personal assistance in the completion of daily living skills, linkage to community supports, transportation, in-home services, and group facilitation.
Duties:
Initial Outreach
  • upon receipt of the referral from the Department of Child Safety (DCS), conducts in-person contact with the client within twenty-four (24) hours (excluding weekends and state holidays) to engage the client and provide information on the program. Initial Outreach
  • informs the client about confidentiality laws and obtains the client's written consent to coordinate care with DCS and other involved agencies and family members through completion of the AFF Release of information. Provides a copy of the signed AFF ROI to DCS and other applicable agencies within five (5) business days. Initial Outreach
  • if in-person attempt is not successful, notifies the referring DCS Specialist within three (3) days to discuss alternatives to locating the client. Initial Outreach
  • makes a minimum of two (2) additional outreach attempts within five (5) business days of the receipt of the referral Initial Outreach
  • closes a case for reasons of Unable to Contact, Unable to Engage, or Refusal, only after a minimum of three (3) attempts have been documented in the client record within five (5) days.
Completes and uploads required documents into DCS' designated record keeping system within prescribed scope of work timeframes. Completes required documentation in client records that conforms to professional practice, state licensing regulations, and company procedures related to Progress Notes, with an expectation to meet Production Metrics. Benefits & Wellness We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally Multiple medical plan options, including a no-premium plan for employees and their families Multiple dental plan options, including orthodontic coverage Vision insurance Group life and disability insurance Pet insurance 401(k) plan with company match Interest-free medical line of credit Financial education, planning, and support resources Monetary company contribution toward eligible benefits Bilingual pay differential Generous Paid Time Off (PTO)
  • 3 weeks off in the first year Paid Sick Time 10 paid holidays annually Comprehensive wellness program featuring wellness challenges, activities, and prizes Employee Assistance Program (EAP) available to employees and their family members Trip Reduction Program Ongoing professional growth and career development opportunities, including: Scholarships Clinical supervision Continuing Education Units (CEUs) Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU) Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships Car rentals Flights, hotels, movie tickets, and more
Qualifications Education/Work Experience:
BHPP
  • High School Diploma, GED and six ( 6) weeks of Behavioral Health experience (volunteer experience may be accepted). Has one (1) year of continuous work experience. BHT
  • High School/GED and a minimum of 3 years of experience behavioral health (BH) field, including working with multi-problem families in the field of substance abuse, child welfare.
Required:
Has received substance use treatment services (behavioral health or other type of treatment) and has completed the goals of such treatment such that the services have been closed. Has been substance-free for a minimum of six (6) months following treatment . Is a paraprofessional with training and/or certification in a substance use disorder or Recovery Coach Program (Certification training is available upon hire at Terros Health) Must pass background check in accordance with Terros Health and DCS requirements which includes, but is not limited to, no restraining orders within the last 36 months. Must have or obtain a valid Arizona Driver License, be (21 years of age) with a minimum 4 years driving experience. Must meet requirements of Terros driving policy. Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment. Customer service skills, especially good communication skills are needed. Ability to work independently, with flexibility, and within prescribed deadlines. Basic computer skills. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Share job details to

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Professional Development