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Alameda Health System

Community Outreach Worker

Career Insights for Social / Human Services Assistant

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What they do

A Social or Human Services Assistant assists with identifying and arranging community services for clients. Works with social workers and other human services professionals. Helps with rehabilitation for people with disabilities or those in recovery, or coordinates home care services for the elderly; may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis.

$49,005 / year median in California

+16% projected growth

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Job Description

SUMMARY:
Performs community outreach and health education activities for targeted health care program.
DUTIES & ESSENTIAL JOB FUNCTIONS
NOTE:
The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1. Acts as liaison between client, relatives, guardians, employers, physicians, and service providers on behalf of clients. 2. Administers risk assessment questionnaires. 3. Assists in determining vocational goals and abilities. 4. Assists in development of case management plans; oversees implementation of plans subject to review by professional staff. 5. Assists with coordination and delivery of preventive health care programs. 6. Attends staff conferences; represents staff in community-agency meetings. 7. Collects and delivers (if applicable) participant's informed consent forms and/or questionnaires to designated staff. 8. Conducts intake interviews with clients and relatives to obtain information concerning medical/social history and current mental condition, following established protocols. 9. Informs clients of community services available and may contact those agencies/community-based organizations on clients' behalf. 10. Performs community outreach and health education activities to targeted groups and/or individuals. 11. Pre-screens clients to determine health care/social service needs and communicates those needs to professional or paraprofessional personnel as necessary. 12. Provides community groups with educational information concerning health/social service programs in Alameda County. 13. Recruits volunteers to attend drug treatment programs at participating drug treatment centers. 14. Translates educational and other resource materials for specific targeted population.
MINIMUM QUALIFICATIONS
Required Education:
A.A. degree from a recognized college in health services, social science or a related field such as psychology or counseling; or completion of two years of college or university with 60 semester units or 90 quarter units from a four-year college or university with major coursework in health services, social science or a related field.
Preferred Education:
N/A Required Experience:
One year full-time experience working in a community outreach program performing duties such as intake, peer counseling, assessments, program screening, placement and referral is preferred, or one year full-time experience in the class of Specialist Clerk or higher with AHS services performing similar duties, or the equivalent of two years of full-time experience working in a community outreach program performing similar duties.
Preferred Experience:
N/A Required Licenses/Certifications:
N/A