Placement & Utilization Support Coordinator Metropolitan Jewish Health System New York, NY Job Details Full-time $41,000 - $45,000 a year 1 day ago Benefits Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 403(b) Loan forgiveness Qualifications Collaborate with healthcare professionals Customer communication Teamwork Customer service Utilization management Typing Full Job Description The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. The MJHS Difference At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

for all full and part-time staff Generous paid time off, including your birthday! medical, dental and vision coverage for employee and family members ! 403(b) AND Employer Paid Pension Flexible spending And MORE! MJHS companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program (PSLF)

Responsibilities:

The Placement & Utilization Support Coordinator is expected to provide a high quality of customer service. The position requires the coordinator to act as a liaison between the vendors and both the Care Management and Enrollment Department. Coordinators will authorize services based on medically approved plans of care and information provided within the interdepartmental communication system to newly enrolled and existing HomeFirst and MAP members. Coordinators will also process the dis-enrollment of existing HomeFirst & MAP members. The position demands excellent communication skills to help facilitate excellent customer service.

Qualifications:

One-year of related Customer Service Experience Prior experience in a health care setting preferred Familiarity with utilization management/case management Knowledge of HealthRules Payor, Word and Excel Type an average of 55 wpm Good customer service skills Ability to work closely with different professionals as part of a interdisciplinary health care team

Job Type:

Full-time Pay:

$41,000.00 - $45,000.00 per year

Benefits:

403(b) Dental insurance Flexible spending account Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person