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Shelter Relief Advocate
Career Insights for Social / Human Services Assistant
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Scorecard
Based on South Carolina data
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What they do
A Social or Human Services Assistant assists with identifying and arranging community services for clients. Works with social workers and other human services professionals. Helps with rehabilitation for people with disabilities or those in recovery, or coordinates home care services for the elderly; may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis.
$40,628 / year median in South Carolina
+10% projected growth
Job Description
Full Job Description Job Description:
Are you looking for a deeply meaningful and influential job in the human services/social work/psychology field(s)? As Shelter Relief Advocate, you will be responsible and vigilant, helping the community and providing care to shelter resident clients. You must maintain a safe, clean, non-threatening, open, inclusive environment for shelter residents, ensuring needed resources such as (nutritional or transportation) for those in crisis situations. Be a part of the reason why someone improves their livelihood starting today. !Position Summary:
Responsible for providing supportive services to shelter resident clients, assessment for those seeking emergency services, advocacy, and referrals to community agencies.Responsibilities:
- Maintain a safe, clean, non-threatening, open, inclusive environment for shelter residents.
- Provide clients with resources to meet their basic, personal, nutritional, and transportation needs, not limited to responding and accurately documenting safety issues in a fair, professional, and consistent manner.
- Maintain frequent contact with shelter clients, while building positive, professional relationships with them.
- Carry out shift operational activities.
- Input direct service and collateral time into client database according to policies and procedures.
- Maintain a strong sense of time management.
- Must feel comfortable navigating crisis situations with survivors and their children.
- Answer service line; provide exceptional customer service to include communication to advocates and on-call emergency response adhering to all procedures in the handbook.
Physical Demands and Work Environment:
- Frequent crisis situations and working under stress.
- Light physical labor such as lifting groceries, laundry baskets, and cleaning/making beds.
- Must be able to move about a residential structure.
- Possible exposure to communicable diseases associated with communal living.
- Toleration of moderate to loud noise level.
Schedule:
Weekdays (M-F) 5 pm- 10 pm Weekends (Sat & Sun)
- 8 am
- 8 pm Back-up for night shift (Mon
- Th) 10 pm
- 8 am Backup for night shift Fri
- Sun 8 pm
- 8 am Backup is used to relieve full-time staff on vacation, etc.