Open Position Announcement:

Neighbor Wellness & Support Coordinator Location:

Norfolk Opening Date:

Thursday, September 10, 2026

Closing Date:

Open until filled.

Salary Range:

$18.00 - $22.00/hour About Us Since 1981, the Foodbank of Southeastern Virginia and the Eastern Shore has provided more than 420 million meals to neighbors in need. We serve 11 cities and counties, where one in eight residents experience food insecurity. In these communities, we play a vital role in the fight against hunger by collecting, storing, and distributing nutritious food. Beyond food access, we focus on long-term solutions by addressing the root causes of hunger and promoting self-sufficiency. Our mission is made possible by a dedicated network of volunteers, generous donors, and compassionate community partners. Together, we are working to ensure that no one in our community goes to bed hungry.

THE OPPORTUNITY

The Foodbank is seeking a Neighbor Wellness & Support Coordinator to support the implementation and evaluation of neighbor-centered wellness, engagement, and access initiatives. This role connects nutrition education, neighbor voice, program support, data-informed improvement, and community partnerships to help reduce barriers and improve access to nutritious food and related resources. This is a coordination and implementation-focused position that works within established priorities, budgets, policies, and procedures while identifying opportunities for improvement and escalating strategic or organizational decisions to the Manager.

WHAT YOU'LL DO

• Develop and deliver accessible, culturally responsive nutrition education and adapt materials for children, families, older adults, and program participants.
• Coordinate surveys, focus groups, listening sessions, interviews, and other neighbor engagement activities, including participant logistics, accommodations, language support, approved incentives, and follow-up.
• Facilitate or co-facilitate trauma-informed conversations and help close the feedback loop by documenting and communicating improvements made in response to neighbor input.
• Partner with the Data Intelligence Team to review qualitative and quantitative data, identify trends and service gaps, establish outcomes and indicators, and prepare reports, dashboards, and presentations.
• Support Food Is Medicine, Healthy Pantry, Child Nutrition, Senior Nutrition, campus pantry, barrier-reduction, pantry innovation, partner learning, and volunteer engagement initiatives.
• Coordinate learning opportunities, grant-readiness workshops, technical assistance, materials, communications, evaluation, and follow-up.
• Build collaborative relationships with neighbors, volunteers, partner agencies, healthcare organizations, academic institutions, public health partners, and other community stakeholders.
• Maintain accurate project plans, calendars, participation records, consent documentation, evaluation files, and communications, and represent the department at community meetings, coalitions, trainings, and events.

WHAT YOU'LL BRING

• Associate degree in nonprofit management, business administration, public administration, social services, community development, communications, or a related field preferred; equivalent education, training, and relevant experience may be considered.
• Experience in customer service, nonprofit operations, community outreach, program coordination, compliance support, or partner management preferred.
• Strong relationship-building, customer service, written and verbal communication, organization, and teamwork skills.
• Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and maintain accurate documentation.
• Proficiency with Microsoft Office Suite and the ability to learn and effectively use organizational software, databases, and digital platforms.
• Ability to independently manage projects and competing priorities while collaborating effectively across teams.
• Valid driver's license and ability to travel independently throughout the Foodbank's service area using a Foodbank vehicle.

WHAT WE OFFER

The Foodbank offers medical, dental, and vision insurance; generous paid time off; 11 paid holidays; one week of paid office closure; a 401(k) plan; and employee development opportunities.

READY TO MAKE AN IMPACT?

If you are a relationship-focused, accountable, and solutions-oriented professional who enjoys building partnerships, improving systems, and helping community organizations succeed, we encourage you to apply for the Regional Partner Agency Manager position. Complete the application at Career Opportunities - Foodbank or email a resume and cover letter to orfrecruiting@foodbankonline.

org with the subject:

Neighbor Wellness & Support Coordinator.

Pay:

$18.00 - $22.00 per hour Expected hours: No more than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Work Location:

In person