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County of San Diego

Human Services Program Manager

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What they do

A Social or Human Services Manager works with and advocates for clients, including children and adults, that have health, mental health or poverty related problems. Runs programs for social service or human services organizations. Meets with community members to assess needs; plans and monitors the effectiveness of programs. Represents service organizations in the community.

$91,301 / year median in California

+13% projected growth

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Job Description

Human Services Program Manager County of San Diego - 4.0 San Diego, CA Job Details Full-time $106,017.60 - $146,244.80 a year 14 hours ago Qualifications Legislative analysis Debt covenant compliance Program management Operations management Facilities management Social service program staff supervision Legislative impact assessment Process design Data summary reports Disciplinary action management Hiring Recruitment and selection Legislative regulatory analysis Social services policy development Affordable housing management Bachelor's degree Operational risk mitigation Social service program quality assurance Compliance reporting for grants Safety hazards Data interpretation Interdisciplinary policy and procedure development experience Social service program compliance monitoring 1 year Workforce management Senior level Training Process management Staffing management Policy Development Full Job Description Job Summary The County of San Diego's Health and Human Services Agency is seeking qualified individuals for: Human Services Program Manager This is a promotional recruitment open to current County of San Diego employees only. Temporary employees, with the exception of Certified Temporary employees, are not eligible for promotional recruitments. For more information, please click on this link to review the FAQ on Promotional Recruitments. Interviews will take place the week of September 28th, 2026. Job offers will be made the week of October 5th, 2026. Human Services Program Managers are allocated only to the Health and Human Services Agency (HHSA) and direct a major social services or housing program, division, or unit. Human Services Program Managers work with the following programs: IHSS, Public Administrator, CalFresh, Homeless Services, CalWORKs, Welfare to Work, Child Care, Medi-Cal, General Relief and County Medical Services. Human Services Program Managers may also work on rental assistance program's operated Housing Authority, as well as Local, State, and Federally funded programs that promote affordable housing and community development. The current vacancies are in Self-Sufficiency Services; however, the list established from this recruitment may be used to fill future vacancies in other departments. Duties may include but are not limited to the following: Plan, assign, and evaluate the work of staff Establish and ensure work quality and performance standards Direct the design, interpretation and implementation of program rules, regulations and policies Coordinate and maintain liaisons with other divisions, departments, contractors, members of the community and relevant agencies Perform legislative analysis and make recommendations on program changes Develop and recommend program or operational policies and procedures Identify and mitigate potential risks concerning operational, political, contractual and financial issues Conduct and participate in management and staff conferences Develop and distribute Management Reports utilized by internal and external partners. Reports may be used to assist in timely and accurate case processing as well as to identify demographic and geographic program utilization. Prepare and submit reports required by State and Federal funders. Resolve administrative problems Hire, train and evaluate subordinate staff Handle complex disciplinary issues and guide staff on mitigating performance issues Manage facilities to include ensuring safety and addressing potential hazards Negotiate loan terms and monitor compliance with restrictive covenants associated with affordable housing. Evaluate property for suitability of affordable housing. Click the following link for the complete Human Services Program Manager job description including examples of qualifying education and experience, working conditions, and more information regarding the position. Education and Experience A total of four (4) years of experience: 1. Two (2) years of experience as a Program Specialist II, Alcohol & Drug Program Specialist, or Administrative Analyst II, or the equivalent or higher experience in a social services agency; AND 2. Two (2) years of supervisory experience while working in the capacity of a Program Specialist II, Alcohol & Drug Program Specialist, Administrative Analyst II, Supervising Human Services Specialist, or Supervising Human Services Control Specialist, or the equivalent or higher experience in a social services agency. Supervision of clerical, technical or professional staff qualifies.
Note:
A bachelor's degree may substitute for one (1) year of any of the above experience, with the exception of the two (2) years of supervisory experience that is required. Blind Applicant Screening The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. Conditions of Employment As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process. Evaluation The names of qualified candidates will be placed on a six (6 ) month employment list based upon scores received during the evaluation of information contained in their employment application and supplemental questionnaire. Accommodation Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov). Disaster Service Workers Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law. The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset, and our customers are our number one priority.