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Gulf Coast JFCS

Quality Improvement Specialist (Human Services/Social Services)

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$48,688 / year median in Florida

+15% projected growth

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Job Description

Are you excited by the prospect of working for an organization that values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of others?
WHAT YOU WILL DO
The Quality Improvement Specialist is an exempt position responsible for monitoring and evaluating programs and services; establishing and implementing internal control systems to monitor compliance; and ensuring performance and efficiency. Conduct quality program reviews. Prepare monitoring reports. Assist and support programs to identify areas of needed improvement and best practices. Ensure Corrective Action Plans, external and internal, are developed and submitted; monitor the process to ensure completion of the corrective action plan. Review all significant incidents and recommend corrective actions. Monitor compliance with accreditation, standards, and regulations that are required by the agency and assigned programs. Assist the Director in funder-related activities, including audits and meetings. Other duties as assigned. Perform all other duties as assigned.
WHAT WE OFFER
$43,533.57 annual salary 15 PTO Days per year 13 Paid Holidays Medical, Dental & Vision insurance Healthcare Concierge Financial Wellness Program Dependent Care Flexible Spending Account Immediate eligibility for 403b Savings Plan with 25% match Supplementary Accident, Hospital Indemnity, and Specified Disease insurance Paid Life/AD&D insurance Pet, Legal, and Identity Theft programs Continuous training and professional development opportunities Mileage Reimbursement An opportunity to make the world a better place!
WHAT YOU WILL NEED
Bachelor's degree from an accredited college or university with two (2) years' experience working in a human services field. In place of a degree, relevant multiple years of experience may substitute. Computer-literate and competent in using Microsoft Office Suites, SharePoint Effective verbal and written communication skills. Strong organizational skills with attention to detail. Ability to lift and/or carry office supplies, files, etc., up to 25 lbs. Must be able to travel to meet the needs of the programs. Must have a valid driver's license with current auto insurance coverage.
WHO WE ARE
From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly. Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity. Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers' compensation status, or any other characteristic protected by federal, state, or local law.
Background Screening Requirements:
It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization's background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.