at The City of Chicago in Chicago, Illinois, United States Job Description

HUMAN SERVICE

SPECIALISTJob Number:

420322 Description

BID/JOB ANNOUNCEMENT

Human Service Specialist Department of Family and Support Services Number of Positions:

2 (additional vacancies possible pending budget approval)

Starting Salary:

$68,616.00/Year Applications for this position will be accepted until 11:59pm CDT on 09/30/2026 This position is open to the public and all current City employees covered under the City's collective bargaining agreement with

AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES

(AFSCME)

•

BARGAINING UNIT 1, 3, 4 & 5.

Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS

Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND 1. Check the box on your profile titled "Currently employed by the City of Chicago" 2. Enter your employee ID (located on your pay stub labeled 'payee/employee number') 3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Description Under supervision, the class functions at the fully functional professional level, providing counseling and social services assistance to individuals and families in crisis or in need of social or other support services. Essential Duties Counsels clients with complex needs that require assistance from multiple social service agencies Conducts short

•and long-term case management to address immediate needs, identify recurring issues and resolve problems Conducts in-depth evaluations to assess clients' presenting problems and social service needs Develops individual and family-oriented service plans detailing actions to assist clients in addressing identified problems and obtaining social service assistance Provides crisis intervention and counseling services to clients in need of emergency services Determines clients' social service assistance eligibility, advocates on clients' behalf with various social service agencies Provides referrals, coordinates efforts with other social service agencies and conducts follow up to ensure clients receive appropriate and needed assistance Maintain accurate client records that will include case notes, follow up calls, contacts with clients, and or other needed information to assist clients progress to self-sufficiency in DFSS data systems daily Performs related duties as assigned

Location:

Department of Family and Support Services Community Service Centers

•

Various Locations Address:

1140 W. 79th Street 10 S. Kedzie 4314 S. Cottage Grove 845 West Wilson Ave 8650 S. Commercial 4312 W.

North Avenue Days:

Monday

•

Friday Hours:

9:00 AM

•5:00 PM

THIS POSITION IS IN THE CAREER SERVICE

Qualifications Six (6) years of community or social service experience; OR Graduation from an accredited college with an Associate's degree in Social Sciences or adirectly related field, PLUS four (4) years of community or social service experience; OR Graduation from an accredited college or university with a Bachelor's degree in Social Sciences or a directly related field, PLUS two (2) years of community or social service experience; OR Graduation from an accredited college or university with a Master's degree in Social Sciences or a directly related field, PLUS one (1) year of community or social service experience Selection Criteria This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral part of the interview will be selected

Desired Skills:

Previous experience providing counseling services to clients who require assistance from multiple social service agencies Previous experience conducting long and short-term case management Previous experience providing crisis intervention and counseling services to clients in an emergency Spanish speaking skills For information about City of Chicago employee benefits, please click here For information about City of Chicago salaries and job titles, please click here

APPLICATION EVALUATION

Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago

COMMITMENT TO DIVERSITY

To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. The learn more about our hiring processes click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an

Equal Employment Opportunity and Military Friendly Employer and Fair Chance Employer City of Chicago Brandon Johnson, Mayor Job Posting:

Sep 16, 2026, 5:00:00 AM|Closing Date (Period for Applying)

•

External:

Oct 1, 2026, 4:59:00

AM BU:

03|

Salary:

$68,616.00/year

Pay Basis:

Yearly The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer To view full details and how to apply, please login or create a Job Seeker account