Domestic Violence Shelter Advocate Part-time - One position 2pm-10 pm- Monday, Tuesday and Wednesday Occasional fill-in shifts may be available

Position Summary:

The Shelter Advocate is responsible for providing direct services to shelter residents and maintaining accurate records of services provided to them during their shifts. The Shelter Advocate will support individuals and families that have experienced domestic violence by using tools such as active listening, empathetic response, crisis management, creative problem-solving, and connecting clients with community referrals and resources to meet their needs.

Specific tasks/duties:

Client services: Provide crisis line support and screen clients for admission to the shelter. Provide referrals as appropriate to crisis line callers. Upon the client's entrance into the shelter, complete the intake packet and assessments with new shelter residents and answer any questions they may have regarding the shelter's daily operation and the program. Explain shelter policies to new intakes. Complete shift change reports and input client data into Client Track as needed. Provide domestic violence and life skills education and supportive services to empower survivors to be self-sufficient and independent, free from abuse. Assist with safety planning and provide residents with resources and referrals for community partners, employment, transportation, housing, and health/mental services. As needed, advocate for clients with other social services agencies, shelters, mental health facilities, clients , and schools. Track outcomes and provide required documentation for services Shelter operations: Ensure the completion of assigned chores for residents to maintain the cleanliness of the shelter. Ensures equipment and work areas are clean, safe, and orderly. Outreach Networks and collaborates with community partners. If assigned, present educational programs to community organizations. If assigned, attends provider fairs and community events.

Other:

Ensures adherence to universal precautions, such as fire safety and hazardous materials precautions. Maintains current knowledge of primary areas of responsibility through attendance of educational programs. Demonstrate an attitude of teamwork and professionalism. Work collaboratively to meet departmental and facility goals and be willing to perform other responsibilities and duties as assigned.

Mission/Values:

Supports, upholds and maintains the mission of Haven House, Inc. Respects and safeguards the confidentiality of information regarding residents, coworkers, and the facility; holds others, including shelter residents, accountable for the same standard. Projects a professional and caring demeanor in interactions with residents and co-workers Takes ownership of job responsibilities by initiating prompt and appropriate action/follow-up in all areas. Ensure proper and timely resolutions to situations. Exhibits resourcefulness and initiative in anticipating and meeting the needs of residents and co-workers in a proactive manner. Welcomes suggestions and new ideas as an opportunity to learn, grow, and improve services. Haven House, Inc. is an equal employment employer. Its policy is to provide equal employment opportunities to all people without regard to race, religion, color, sex, age, ethnicity, national origin, disability status, sexual orientation, sexual identity or expression, marital or family status, veteran status, or any other characteristic protected by law. A bachelor's degree in human services, psychology, social work, or criminal justice is preferred, as well as 1+ years of experience in these fields. This position is grant-funded, and its continuation depends on continued grant funding. As a state-funded grant position, the employee will be subject to fingerprinting and background checks.

Job Type:

Part-time Pay:

$15.50 - $16.50 per hour

Experience:

Domestic Violence shelter : 1 year (Required) Crisis intervention: 1 year (Required)

License/Certification:

Driver's License (Preferred)

Work Location:

In person