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The Salvation Army Central Territory
Shelter Monitor
Career Insights for Social / Human Services Specialist
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Based on Missouri data
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$49,806 / year median in Missouri
+14% projected growth
Job Description
The Salvation Army Midland Division Family Enrichment Center Shelter located in Springfield, Missouri, is looking for a candidate to join their team as their new Shelter Monitor. This individual will maintain control and assist homeless clients in the Harbor House. This is a part-time, 19 hours per week position with a starting pay of $15.00 per hour. Essential Duties Monitor clients to maintain control and assure safety of clients in building and on grounds. Enforce resident policies and procedures. Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures. Assign beds for lodging and give out bed linens as needed. Make Harbor House journal log entries of incidents during the shift and read the previous entries at the beginning of the shift. Record statistics of attendance at house meetings and maintain client roster list. Make resident bed checks every hour during the night. Answer phone calls and take/pass messages, as necessary. Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean. Wake clients up as necessary. Maintain confidentiality and comply with Salvation Army Safe from Harm guidelines. Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.). Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors. Qualifications High school or equivalent diploma with one year of experience working in social service agency or two years work experience without a diploma. Higher education in psychology, social work, criminal justice, or another related field is a plus. Must possess Infant/Child/Adult CPR/First Aid certification or be able to acquire certification within the first ninety (90) day probationary period. Must be a team player, a self-starter, and perform well with minimum supervision. Effective communication skills are essential, as well as an ability to work with diverse cultures. Computer skills are desirable.