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Southwestern Community Services

Shelter Coordinator

Career Insights for Social / Human Services Specialist

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What they do

A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.

$56,454 / year median in New Hampshire

+16% projected growth

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Job Description

Job Summary:
Ensure the safety of all residents by implementing, monitoring and enforcing the rules and regulations of communal living and overseeing the maintenance of the buildings and grounds. Provide temporary shelter services and appropriate supportive housing for homeless individuals and/or families, develop programs and resources and formulate housing stabilization plans that promote moving towards permanent housing and self-sufficiency.
Essential Functions:
  • Completes shelter intakes assuring any basic needs are addressed and explains program rules requirements, and expectations
  • Assures the safety of each property through frequent inspections and reports any hazards to the supervisor
  • Maintains a calm shelter environment by enforcing rules with the goal of reducing negative behaviors
  • Assists and coordinates a client-driven Housing First case plan with clients
  • Creates and maintains a working relationship with program staff and community partners to facilitate the access of resources for those we serve
  • Completes required program reports and associated documents
  • Maintains a daily bed log and appropriate distribution Completes monthly THASP billing and record keeping
Competencies:
    Adaptability and Flexibility:
    Able to change direction as priorities shift and thrive in environments that require the ability to adapt to changing circumstances
      Conflict Resolution:
      The ability to find solutions to situations where two or more parties are in disagrement
        Counseling Skills:
        Ability to provide direction and support in somone's time of grief, crisis or loss
          Independence:
          Ability to work autonomously and produce effective and efficient results without an abundance of direction from others
          Teamwork and Collaboration:
          Ability to work effectively with others to achieve a common causes
          Desired Qualifications:
          • Associates Degree or equivalent in education and/or experience
          • Human services experience
          • Experience with struggling populations Valid NH Driver's license and vehicle with liability insurance
          Job Type:
          Full-time Pay:
          $18.00 per hour
          Benefits:
          401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Vision insurance
          License/Certification:
          Driver's License (Required)
          Work Location:
          In person