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ST
Southern Tier Independence Center
Housing Specialist SCN
Career Insights for Social / Human Services Specialist
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What they do
A Social or Human Services Specialist identifies and arranges community services for clients. Can involve coordination of services for people with disabilities or those in recovery. They may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis and can be involved in advocating for client needs.
$51,718 / year median in New York
+13% projected growth
Job Description
Job Summary We are seeking a dedicated and knowledgeable Housing Specialist to join our Social Care Network team. The ideal candidate will be responsible for facilitating access to stable housing and related services for eligible members. This role ensures a seamless and coordinated service delivery process by collaborating with members, Social Care Navigators, and other stakeholders to achieve individualized housing-related goals. The Specialist will provide hands-on support to members by assisting with applications, securing housing, navigating tenancy needs, and overcoming barriers to access services. Education and Experience 1. Associate's degree in Social Work, Human Services, or a related field; and 2. Two years' experience in care management, social services; or 3. An equivalent combination of education and experience. Knowledge, Skills, and Abilities 1. Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice and integration of people with disabilities into all aspects of community life. 2. Ability to effectively interact and work with individuals from diverse cultures and backgrounds. 3. Proficient in the use of all Microsoft Office applications (Excel, Word, Power Point). 4. Ability to communicate effectively, both verbally and in writing. 5. Demonstrate professional work habits including dependability, time management, independence, and responsibility. 6. Knowledge of ethical and professional responsibilities and boundaries. 7. Excellent attention to detail and organizational skills. 8. Ability to multi-task and work effectively in both a team and individual setting. 9. Capacity to work in various settings, including home visits and community-based locations. 10. Valid Driver's License and reliable vehicle. Essential Job Functions 1. Upon acceptance of a referral, conduct outreach to SCN members and initiate a service delivery per the SCN Operations Manual. 2. Assist eligible members in accessing housing and related supports including pre-tenancy and tenancy sustaining services, rental subsidies, utility set up, community transitional supports, etc. 3. Assist members with collecting and completing required program documentation, filling out housing applications, and required documents. 4. Collaborate with members and their Social Care Navigator to establish housing related goals within their individualized Social Care Plan. 5. Review and update members' Social Care Plan throughout services as needed and with notes helpful to support service coordination by health and social care professionals. 6. Collaborate with members' Social Care Navigator, related health and social care providers, natural supports, and/or advocates to execute the member's Social Care Plan and ensure seamless service delivery. 7. Utilize a closed-loop referral system to receive, track and manage referrals to community services, and document member engagements and outcomes, including initiation and completion of services. 8. Maintain accurate case notes and other relevant documentation in compliance with SCN requirements and state and federal guidelines. 9. Identify landlords, public housing, and private housing in the region which may be suitable for individuals enrolled in the Social Care Network in the future. 10. Assist with maintenance of a registry of available housing in the region, including degree of accessibility, location, proximity to services, and rental costs. 11. Advocate on behalf of members to address barriers to services. 12. Attend and participate in regular team meetings, training, and development opportunities. 13. Comply with all STIC policies and procedures, as well as applicable state and federal laws, rules and regulations related to the Social Care Network and the