UPDATED/Title Change

JOB OVERVIEW

JOB TITLE Rapid Transition Housing Specialist

DEPARTMENT

Transition Services, Rapid Transition Housing

LOCATION

Buffalo, NY.

SUPERVISORDIRECT

Transition Services Coordinator

GENERAL JOB DESCRIPTION

Educate, assist, and provide outreach to individuals seeking housing to transition to affordable, safe, and stable housing in the community.

SPECIFIC DUTIES & RESPONSIBILITIES

1.Identify independent housing opportunities for individuals with unstable housing, who are either in an inpatient setting or in the community with unstable housing.

2.Knowledge of state and local housing policies, practices, laws and issues impacting seniors and people with disabilities preferred.

3.Assist eligible Rapid Transition Housing participants through steps necessary for enrollment.

4.Collaborate with applicants and/or their Independent Living Specialist (ILS), Transition Specialist, Service Coordinator (SC), Nursing Home Discharge Planner, Care Manager (CM), natural support, or advocate ensuring a support services plan is in place for program enrollment.

5.Assist eligible participants through all steps necessary for enrollment and admission, including acquiring eligibility documentation, filling out housing applications, obtaining household goods and/or support for moving expenses, completing unit inspections, etc.

6.Conduct follow-ups after housing is secured, and consumers move in including, but not limited to, verifying occupancy of unit and continued eligibility, and assistance applying for utilities and utility assistance programs.

7.Work as a collaborative member of the entire Transition Services Department and provide support to team members as appropriate and assigned by Transition Services Coordinator.

8.Work to identify landlords, public and private housing in program areas.

9.Maintain a list of available housing in the region including accessibility, location, proximity to services, and rental costs.

10.Track and report on all activities using the New York Association on Independent Living (NYAIL).

11.Accurately document consumer services and required paperwork in Western New York Independent Living, Inc.'s (WNYIL's) electronic consumer record (ECR) within two (2) working days of the service.

12.Attend Agency's in-service training and staff meetings as well as any other agency

• related activities as required.

TO PC:

2026-09-22

PC

APPROVAL

TO BOD:

BOD APPROVAL

UPDATED/Title Change

13.Participate in maintaining a neat, clean, and safe work environment.

14.Perform other job-related duties as assigned by the supervisor.

EDUCATION & TRAINING

Associate degree in Human Services or related field

OR

Bachelor's Degree in Human Services or related field

Professional, volunteer and or life experience may be considered in lieu of, in full or part of academic credentials.

KNOWLEDGE & EXPERIENCE

(if required)

Associate degree requires two (2) years of work experience related to Human Services.

Professional experience in housing, community organizing, Independent Living, long term care, and/or disability rights strongly preferred.

Prior experience with homeless individuals who have had any of the following: mental health, substance use, developmental disabilities, veterans, previously incarcerated, is a plus.

SKILLS & ABILITIES

Individuals with a disability are encouraged to apply.

Must have reliable transportation and the ability to travel independently throughout Erie, Niagara, Genesee, Orleans, and Wyoming Counties.

The Job Duties are representative of the essential functions of the position. The physical requirements for this position are those typically present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs of the program.

Possesses excellent written, verbal, and organizational skills

Must have intermediate level of knowledge of computers spreadsheets, databases, word processing and networks.

Perform in a professional, conscientious, and efficient manner for the purpose of ensuring a better quality of life for persons with disabilities.

WORKING CONDITIONS

ENVIRONMENTWORK Office/Community

PHYSICAL

DEMANDS OF Sitting for extended periods of time.

THE JOB Occasional lifting of not more than 15 pounds.

HOURS / SHIFTS 37.5

• 40 hours per week. M
• F 8:30 am
• 5:00 pm.

Overtime rarely required.

CLASSIFICATION

Full-time, salary, non-exempt, Professional staff.

Salary:

$42,000

• 45,000
  

TO PC:

2026-09-22

PC

APPROVAL

TO BOD:

BOD APPROVAL

UPDATED/Title Change

Agency provided group health insurance.

Vision, dental, life, supplemental insurances available.

BENEFITS

PTO and paid holiday package.

403(b) retirement with Agency match. Employee Assistance Program

Western New York Independent Living, Inc. values our employee safety and follows all recommended NYS required Infectious Disease Prevention Protocols.

OTHER Western New York Independent Living, Inc. is an Equal Opportunity Employer.

Reasonable accommodations will be made for people with disabilities. Western New York Independent Living, Inc. is a scent-free agency.

POSTING INFORMATION

Closing Date:

September 25th, 2026 Cover Letter and Resume Required to: Human Resources Dept. WNY Independent Living, Inc. 3108 Main St. Buffalo, N.Y. 14214 employmentwnyil

TO PC:

2026-09-22

PC

APPROVAL

TO BOD:

BOD APPROVAL