Community Liaison - Home Health & Home Care BrightStar Care of Mansfield & Waxahachie Mansfield, TX Full-Time |
Field-Based Base Salary:
$50,000-$55,000 per year + performance incentives + mileage reimbursement or stipend
Company Cell Phone:
Provided Company Laptop:
Provided Position Overview BrightStar Care of Mansfield & Waxahachie is seeking an experienced healthcare Community Liaison to help grow our home health and home care services throughout Mansfield, Midlothian, Waxahachie, and surrounding communities. This is a sales and referral-development position , not a traditional office-based marketing role. We are looking for someone who enjoys being in the community, understands healthcare referral development, knows how to build relationships with healthcare professionals, and is motivated by measurable growth. The ideal candidate will have experience developing relationships with hospital case managers, social workers, discharge planners, physicians and physician offices, rehabilitation facilities, skilled nursing facilities, assisted living communities, senior living organizations, and other healthcare referral sources. Approximately 80-90% of this position is field-based . What You'll Do Develop new referral relationships throughout our service area. Build and maintain relationships with hospitals, physician offices, case managers, social workers, discharge planners, rehabilitation facilities, skilled nursing facilities, assisted living communities, senior living organizations, and other healthcare partners. Conduct consistent face-to-face visits with prospective and existing referral sources. Educate healthcare professionals and community partners about BrightStar Care's skilled nursing, personal care, private-duty and other home-based services. Identify referral opportunities and actively follow them through the referral and admission process. Develop new referral accounts while strengthening existing relationships. Maintain an organized pipeline of referral sources, prospects, referrals and admissions. Follow up consistently with referral partners and prospective clients. Collaborate closely with our clinical and operations teams to help convert appropriate referrals into admissions. Represent BrightStar Care at healthcare networking events, professional meetings and strategic community events. Track outreach activity, referrals, admissions and revenue generated from referral relationships. Meet established monthly and quarterly goals for referral development, admissions and revenue growth. Who We're Looking For Our ideal candidate is a relationship builder and producer who is comfortable being accountable for results.
Preferred qualifications include:
2+ years of successful healthcare sales, home health marketing, hospice marketing, physician liaison, community liaison, referral development or similar experience. Home health, home care, hospice, senior care or post-acute healthcare experience strongly preferred. Existing relationships with healthcare professionals and referral sources in Mansfield, Midlothian, Waxahachie, South Dallas County and/or surrounding DFW communities strongly preferred. Demonstrated ability to generate healthcare referrals and develop new accounts. Understanding of the healthcare referral and discharge process. Excellent communication, presentation and relationship-building skills. Strong follow-up and organizational skills. Self-motivated and comfortable working independently in the field. Ability to document activity and demonstrate measurable results. Valid driver's license, reliable transportation and ability to travel throughout the assigned territory.
Compensation Base Salary:
$50,000-$55,000 annually, depending on experience In addition to base compensation, this position offers: Performance-based incentive opportunities Mileage reimbursement for approved business travel Paid time off Training and professional development Opportunity for increased earning potential based on individual performance and agency growth Strong performers will have the opportunity to earn additional compensation based on measurable results. How We Measure Success We believe successful community outreach should produce measurable results. Performance will be evaluated based on: Development of new referral relationships Consistent face-to-face referral-source activity Qualified referrals generated New client/patient admissions Development of productive referral accounts Revenue generated from new business Growth and retention of referral-source relationships A 30-, 60- and 90-day performance plan will be established to provide clear expectations and support success in the position. Why Join BrightStar Care? BrightStar Care of Mansfield & Waxahachie is a growing home health and home care organization committed to providing compassionate, high-quality care in the communities we serve. This position provides an opportunity to have a direct impact on the growth of our organization while developing meaningful relationships throughout the healthcare community. We are looking for someone who doesn't simply want to attend networking events. We are looking for someone who can build relationships, create opportunities, generate referrals and help us grow. If you have established healthcare relationships in our market and a proven ability to develop new business, we would love to hear from you. BrightStar Care is an Equal Opportunity Employer.
Pay:
$50,000.00 - $55,000.00 per year
Benefits:
Paid time off Application Question(s): How many years of healthcare sales, home health/hospice marketing, community liaison, physician liaison or referral-development experience do you have? Do you currently have professional relationships with healthcare referral sources in Mansfield, Midlothian, Waxahachie, South Dallas County or surrounding DFW communities? Do you have reliable transportation and a valid driver's license?