Job Description

• OIB Service Specialist (El Paso) (827386)
  Job Description
  OIB Service Specialist (El Paso)
• (827386)
  Description
  

WHO WE ARE

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 401 Franklin Ave., El Paso, TX.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on

H-1B, F-1

(OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE

The Older Individuals who are Blind (OIB) Service Specialist III-VI is hired by and reports to the OIB Manager. Performs complex (journey-level) to highly advanced and/or supervisory (senior-level) social service or case management work. Work involves collecting, preparing, and reviewing cases to facilitate access to medical, educational, social, and other services; and providing intervention and frequent contact with individuals, facilities, and service providers. Works under general to minimal supervision, with limited to extensive latitude for the use of initiative.

YOU WILL BE TRUSTED TO

• Oversees, teaches and assists other OIB Service Specialists in teaching customers core skills in areas of adjustment to blindness, independent living skills, communication skills, basic travel skills, use of support systems, and quality of living.
• Independently assesses customers' level of functioning for the purpose of determining eligibility, develops the individuals' independent living plan, and coordinates other services necessary to achievement of goals.
• Establishes and coordinate business relationships with Center(s) for Independent Living (CILs) and other community resource contacts to ensure customers continue to receive service delivery for goods/services not available through the OIB program.
• Participates in unit administration and program development and develops internal policies and procedures.
• Serves as back-up to Manager for representation on workgroups and other OIB activities.
• Completes, maintains and monitors documentation of case service delivery.
• Provides training and mentoring to other OIB Service Specialists.
• Independently interacts with individuals and community agencies to explain OIB services.
• Participates in planning or leads planning for group skills activities in the region and provide instructions during group skills training for customers.
• Performs related work as directed.

YOU QUALIFY WITH

OIB Service Specialist III:

• Two years of full-time experience in case management or social services work.
• Relevant academic credits may be applied toward experience qualifications for this position.
  OIB Service Specialist IV
• Three years of full-time experience in case management or social services work.
• Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH

OIB Service Specialist III:

Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs.

OIB Service Specialist IV:

Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years and six months of full-time qualifying experience in social and rehabilitative services work; teaching and counseling persons with disabilities; social services; medical eligibility, or entitlement programs.

For both levels, twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience; One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required college.

This position involves up to 75% travel in order to provide services to customers in their homes and communities. Method of transportation is the responsibility of employee. Duty may also require the ability to lift/carry 10 pounds.

YOU GAIN

• A Family Friendly Certified Workplace
• Competitive salary: $4,083.33
• $7,503.29/month (Depending on experience)
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.

ers.texas.gov/Active-Employees/Health-Benefits.

Duty involves up to 75% travel within the state of Texas.

VETERANS

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf

Primary Location:

United States-Texas-El Paso

Work Locations:

El Paso:

401 Franklin Ave 401 Franklin Ave Ste 240 El Paso 79901

Job:

Eligibility Interviewers

Organization:

TWC Business Unit

Schedule:

Full-time

Employee Status:

Regular

Job Type:

Standard

Job Level:

Non-Management

Travel:

Yes, 75 % of the Time

Job Posting:

Sep 25, 2026, 11:00:00 PM

Work From Home:

No