Director Reporting & Analytic 🔍 Philadelphia, Pennsylvania New 📁 Operations 📅    12 hours ago Post Date 📅    260942 Requisition # Apply for Job Share this Job Sign Up for Job Alerts The Director of Reporting & Analytics is responsible for leading the operational reporting, analytics, and insight generation. This role is accountable for transforming operational data into executive ‑ ready insights that drive performance improvement, cost containment, and member experience outcomes. This role manages multiple managers and/or senior leads and is responsible for elevating the organization's analytical maturity from reactive reporting to proactive, insight ‑ driven decision support. This role reports into Operations business area. Key Responsibilities Strategy & Execution Establish and own the multi ‑ year vision and roadmap for Operations Reporting & Analytics, aligned to operational priorities and transformation initiatives Establish standards for reporting quality, analytical rigor, and insight generation. Advance the organization from reactive reporting to proactive issue and opportunity analytics. Serve as a trusted advisor to senior leadership, delivering clear, concise, and compelling narratives that translate data into business impact Operational Analytics & Performance Enablement Oversee development of operational dashboards, KPIs, and analytical products across claims, call center, enrollment, provider, and benefit configuration domains Ensure proactive identification of performance risks, root causes, and emerging trends Drive automation and simplification of reporting processes, including variance detection and self ‑ service capabilities Partner with business leaders to translate insights into process, system, and policy improvements People Leadership & Development Lead, mentor, and develop managers and senior individual contributors. Build analytical capability through coaching, structured training, and skill development. Set clear expectations for performance, accountability, and outcomes. Bachelor's degree in Data Analytics, Business, Statistics, Engineering, or related field; Master's degree preferred 12+ years of progressive experience in analytics, reporting, business intelligence, or operational performance roles 5+ years of experience leading managers and/or senior analytical teams Advanced expertise in Tableau, with strong SQL and data modeling capabilities Proven executive presence with the ability to influence senior leaders through clear, confident communication Demonstrated strength in translating complex analysis into compelling business narratives and value cases High comfort operating in ambiguity and leading through change in complex, matrixed environments IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability. Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app. Inclusion and Belonging At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve. About Our Company Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day. At Independence, we see each of our members as an individual, with unique needs and concerns. We're dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com . We're revolutionizing health care, and our focus is on you! Equal Employment Opportunity IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability. Agency Disclaimer All resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process. Current Associates Applying for a position? Click here to return to the internal career site. Current Associates My Profile Create and manage profiles for future opportunities, and review prior submissions. Go to Profile Similar Listings Assoc Research Support Spec  Philadelphia, Pennsylvania 📁 Operations 📅

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