ServiceNow Developer#26-04937

San Diego, CA

Onsite

Contract

Starts 9/25/2026

Ends 9/24/2027 Job Description

Job Title ServiceNow Developer

Client Company/Dept. Name

DEPT OF DEFENSE

(DoD)/DEPT

OF THE NAVY

(NAVY)/SOUTHWEST

REGIONAL MAINT CENTER

Address 3755 BRINSER

STREET SUITE 1

City Name San Diego State Name CA-California Zip Code 92136 If others (Address) Duration of the project Project Start Date 9/25/26 Project End Date 9/24/27 No. of Openings 2 No. of Maximum Submissions 2 Job Description

• Serve as technical and architectural leads, aligning platform capabilities with SWRMC's functional requirements.
  
• Perform hands-on development, scripting, and configuration on the platform leveraging Flow Designer, REST/SOAP Web Services, JavaScript, HTML, CSS, SSO, and Mid-Servers.
  
• Translate business needs into technical designs, architectural documentation, and agile user stories.
  
• Configure core ITSM modules and build custom application workflows on the App Engine.
  
• Map, migrate, validate, and convert legacy data tables and logic from SWRMC's legacy web portal (Oracle APEX) to the new platform's unified schema.

Government Progress Reporting:

Conduct regular progress checks in accordance with the project's Plan of Action and Milestones (POAM) and report development, integration, and migration progress directly to government leads.

• Advise SWRMC stakeholders on leveraging out-of-the-box (OOTB) configurations versus customizations to protect platform upgradeability.
  
• Guide and train SWRMC's future system administrators throughout the lifecycle of the engagement, delivering structured hands-on knowledge transfer and workshops to eliminate the internal staff knowledge deficit.
  
• Architect and integrate advanced platform capabilities, including AI offerings, search configurations, and automated processing tools.
  
• Lead agile Scrum ceremonies, including sprint planning, daily stand-ups, sprint demos, and retrospectives.
  
• Provide process definition, re-engineering, and gap analysis for field service, facilities, and support workflows during stakeholder workshops.
  
• Ensure all code, configurations, and deliverables adhere to platform development best practices, conducting peer reviews to maintain high quality.
  Skill set info
• Minimum of 5 years of progressive IT experience, with at least 3 years focused on configuring, developing, and implementing solutions on the enterprise platform.
  
• Extensive scripting, web development, and API integration experience (including XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, SAML).
  
• Demonstrated ability to consult, influence, and provide thought leadership to stakeholders in solving complex business process or technical problems.
  
• Experience creating complex technical architectures comprising multiple integrated enterprise components.
  
• Strong understanding of federal data compliance and security standards, including PII and PHI protection.
  
• Knowledge of Field Service processes (e.g., work order management, auto-assignment, territory management, asset management, preventative maintenance).
  
• Active or eligible for a T op Secret (TS) Security Clearance , physical base access eligibility for Naval Base San Diego, and an approved SAAR-N on file .
  
• Strong interpersonal skills, customer-centric attitude, and the ability to work cohesively in a military environment.

Department of the Navy (DON) Cyber IT / Cybersecurity Workforce (CSWF)

Requirements:

Direct Compliance:

Both engineering resources must fully comply with

SECNAV M-5239.2

(Cybersecurity Workforce Program), DoD 8570.01-M, and DoDI 8140.01 guidelines at the time of onboarding and maintain active compliance throughout the contract.

CSWF Specialty Area Mapping:

Position maps to Specialty Area Application Software Developer (621) or System Administrator (451).

Baseline Security Certification:

Both engineers must possess a valid, active Information Assurance Technical Level II (IAT-II) baseline certification (e.g., CompTIA Security+ CE, GSEC, SSCP, or CCNA Security) at the start of performance.

• Computing Environment (CE)

Qualification:

Both engineers must hold valid, platform-specific Operating System/Computing Environment (OS/CE) certifications. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications satisfy this DON requirement.

Access Requirements:

Deployed personnel must complete annual cybersecurity awareness training, submit approved System Authorization Access Requests (SAAR-N / DD Form 2875), and execute a formal DON Privileged Access Agreement (PAA) prior to receiving administrative or development access to government instances or networks.

Education Bachelor's degree in Business, Human Resources, or related field preferred; equivalent work experience accepted

Certifications (if required)

• ServiceNow Certified System Administrator (CSA)
• Required on Day 1
  
• ServiceNow Certified Application Developer (CAD)
• Required on Day 1
  
• ServiceNow Certified Implementation Specialist (CIS) in a core workflow area (e.g., ITSM, App Engine)
• Required or obtained within 90 days of award
  Documentation Required for submission Resume
  Work Hours General Work authorization required US Citizen & GC Relocation is accepted No Remote work No
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