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Benz Technology

ServiceNow Administrator/Developer

Job Description

Fort Meade, MD TS/SCI with Polygraph Full-Time $110,000 - $160,000 Actively hiring Active TS/SCI clearance required. Benz Technology is unable to sponsor security clearances. U.S. citizenship required. About the Role You will design, build, and maintain self-hosted ServiceNow implementations that support organizational workflows and technical operations. Working within a hybrid cloud environment, you will develop integrations, automate processes, and ensure platform health and compliance. You will also serve as a technical resource for junior team members. Responsibilities Install, configure, upgrade, and maintain self-hosted ServiceNow instances Build custom workflows and service requests to meet business and technical requirements Implement integrations and process automation using ServiceNow Orchestration Develop scripts to automate routine administrative tasks Create views, reports, and dashboards as needed Perform system, integration, and Section 508 compliance testing Monitor application health, usage, and compliance metrics Assess current ServiceNow usage and recommend enhancements to improve efficiency Required Qualifications 2+ years of hands-on ServiceNow administration and development experience Linux/UNIX system troubleshooting JavaScript or equivalent high-level programming language Web technologies:
HTML, XML, CSS
Experience creating and maintaining technical documentation Ability to mentor and guide junior team members Desired Qualifications Experience managing self-hosted ServiceNow instances including core application upgrades Java development experience ServiceNow certifications (Certified System Administrator, Certified Application Developer, or equivalent) AWS or hybrid cloud environment experience Experience identifying process inefficiencies and implementing improvements Why engineers join Benz 15% employer 401(k) — vested day one, no match required 28 paid days off per year $7,500 annual tuition reimbursement $2,500 training & development budget 28 years in business — our engineers stay through recompetes

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans

Career Insights for Salesforce / CRM Developer

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Based on Maryland data

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What they do

A Salesforce or CRM Developer works technically Customer Relationship Management (CRM) software, which refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Salesforce is the most commonly used CRM software.

$117,234 / year median in Maryland

-14% projected decline

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