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Insight Global

INTL - Sr Salesforce Developer

Job Description

Job Description We are seeking a Salesforce Developer to join our global team. This role will focus primarily on Service Cloud and Experience Cloud, with occasional involvement in Sales Cloud. The ideal candidate has a solid foundation in Salesforce development, enjoys solving problems, takes ownership of their work, and is eager to continuously learn and grow. We value self-starters who can work independently, collaborate effectively with teammates, and proactively seek out opportunities to contribute. Responsibilities
  •  Develop, maintain, and enhance Salesforce applications with a focus on Service Cloud and Experience Cloud.
  •  Analyze, troubleshoot, and improve existing Salesforce solutions, including legacy code and configurations.
  •  Build and update integrations between Salesforce and internal/external platforms.
  •  Support case management and customer support-related business processes.
  •  Collaborate with technical leads and teammates to design and implement scalable solutions.
  •  Work independently to investigate issues, drive solutions, and determine when collaboration or escalation is needed.
  •  Document solutions and maintain clean, maintainable code.
  •  Demonstrate a proactive mindset by identifying opportunities for improvement and taking on additional work when capacity allows.
  •  Continuously learn and expand Salesforce knowledge, tools, and best practices.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements
  •  3+ years of Salesforce development experience.
  •  Experience working with Salesforce Service Cloud and/or Experience Cloud.
  •  Ability to analyze, troubleshoot, and improve existing Salesforce solutions and legacy code.
  •  Strong problem-solving skills and ability to work through challenges independently.
  •  Ability to manage priorities and remain productive while working with distributed teams across time zones.
  •  Strong sense of ownership and accountability for delivering high-quality work.
  •  Effective communication and collaboration within technical teams.
  •  Demonstrated willingness to learn, adapt, and continuously improve technical skills.
  •  Exposure to Salesforce Sales Cloud.
  •  Experience with APIs and system integrations.
  •  Experience with AWS or other cloud platforms.
  •  Salesforce certifications are a plus but are not required.

Benefits

  • Dental Insurance

Career Insights for Salesforce / CRM Developer

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Based on North Carolina data

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What they do

A Salesforce or CRM Developer works technically Customer Relationship Management (CRM) software, which refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Salesforce is the most commonly used CRM software.

$114,072 / year median in North Carolina

-13% projected decline

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