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Tata Consultancy Services Limited

ServiceNow Developer with AI agent experience

Entry-Level JobVerifiedNo experience needed

Pay: $80,000–$120,000/yr

Posted: 3 weeks ago

Location: Cincinnati, OH (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/12/2026

Career Insights for Salesforce / CRM Developer

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Based on Ohio data

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What they do

A Salesforce or CRM Developer works technically Customer Relationship Management (CRM) software, which refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Salesforce is the most commonly used CRM software.

$120,223 / year median in Ohio

-15% projected decline

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Job Description

Must Have Technical/Functional Skills:

ServiceNow Developer, Test support, Strong documentation and problem-solving skills Exposure in building ServiceNow agents, ServiceNow platform configuration, or technical design concepts AI enabled delivery, configuration, testing, and quality practices Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment Strong documentation and problem solving skills Development & Enhancement of AI Agent Products Contribute to the development and enhancement of AI Agent products, including: Technical Design Agents Configuration (Config) Agent AI Testing and Quality focused agents Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability. Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment Strong documentation and problem solving skills

Salary Range:

$80,000 - $120,000 a year #LI-CM2