Senior ServiceNow Developer

Title :

Senior ServiceNow Developer Location:

 Reston, VA 2x a week

Duration :

Fulltime Job Description:

. We are seeking an experienced Senior ServiceNow Developer with deep technical expertise in the ServiceNow platform, specializing in IT Service Management (ITSM), IT Asset Management (ITAM), Platform Integrations, and Discovery. The ideal candidate will have a proven track record of designing, implementing, and managing complex ServiceNow solutions. This role will involve leading overall platform implementation, driving innovation, ensuring system optimization, and designing solutions for platform delivery. Candidates should demonstrate strong leadership skills to guide technical teams and business stakeholders.

Must-Haves:

Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry best practices. Collaborate with business leaders, stakeholders, and technical teams to implement innovative ServiceNow solutions. Define platform roadmaps to ensure scalability, performance, stability, and audit compliance. Extend platform capabilities through workflow design, integrations, and module development. Drive end-to-end implementation of ServiceNow solutions, including ITSM, ITAM, ITOM, SecOps, GRC, and TPRM modules. Manage platform upgrades and ensure applications meet enterprise security and compliance standards. Provide technical guidance for configuration, customization, and development based on business needs. Oversee documentation, knowledge base materials, and training for process owners and stakeholders. Provide governance and enforce technical best practices. Mentor and guide a team of ServiceNow engineers. Collaborate with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and platform success. Demonstrate strong decision-making skills and the ability to meet strict deadlines. Partner with executive leadership to understand business objectives and deliver measurable outcomes. Ensure clear communication of project status, challenges, and milestones to stakeholders. Establish governance and best practices to improve platform performance and efficiency. Stay current with ServiceNow trends, releases, and best practices, applying new technologies proactively. Foster a safe environment for experimentation with technical solutions to address organizational challenges.

Requirements:

10+ years of experience with ServiceNow, including ITSM, ITAM, ITOM, SecOps, GRC, and TPRM modules. Strong background in architecture and design of ServiceNow implementations, workflows, custom apps, and integrations. Proven experience leading technical teams and delivering large-scale projects. Proficiency with scripting languages (JavaScript, Glide, etc.) and Service Portal technologies (HTML, CSS, AngularJS, SASS, Bootstrap). Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management. Experience integrating ServiceNow with external systems via

REST/SOAP

APIs, Integration Hub, and Spokes. Familiarity with Agile, Scrum, and Kanban methodologies. Education/Certifications Bachelor's degree in IT, Business, or related field preferred (or equivalent work experience). ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar). ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ITIL v3/v4 certification is a plus. Certified Technical Architect (CTA) is highly desirable. apolis2024

Nice-to-have:

Perl and Python programming in Linux environments.