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Infirmary Health
Help Desk Specialist
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Job Description
Overview Responsibilities Provides Help Desk technical assistance to the Infirmary Health user community by evaluating, trouble shooting, and resolving computer hardware/applications and pc-related software problems. Investigates technical problems in all applications, network and pc support areas, and escalates unresolved matters to the appropriate recipient. Qualifications Minimum Qualifications Strong client-facing and communication skills Ability to diagnose and resolve basic computer technical issues Desired Qualifications Associate Degree or completion of IT training program IT Help desk experience Experience with