Find Jobs
Find Jobs Near You – Available Work in Your Location
Helpdesk Analyst
Job Description
Location:
Scottsdale, AZ Salary:
$20.00 USD Hourly - $23.00USD Hourly Description:
Our client is currently seeking aHelpdesk Analyst:
FULLY ONSITE
- Monday to Friday Responsibilities Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, responds to telephone, email and online requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. Qualifications May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Help Desk Support, has gained proficiency in multiple competencies relevant to the job. Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements. By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.Contact:
This job and many more are available through The Judge Group. Please apply with us today!Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
Career Insights for Help Desk Technician / Analyst
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Arizona data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$51,925 / year median in Arizona
+2% projected growth