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GA
GCH Automotive
Technical Support Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Technical Support Engineer / Analyst
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Based on California data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$62,939 / year median in California
-8% projected decline
Job Description
Technical Support Specialist GCH Automotive Corona, CA Job Details Permanent | Full-time $22 - $25 an hour 6 hours ago Benefits Health savings account Paid holidays Dental insurance Paid time off Qualifications Operating systems Analysis skills Computer hardware Customer relationship management (CRM) systems (technically supported) Ticketing system technical support Full Job Description M-Th 9-5pm. Every other Friday off. Paid holidays. Full lunch hour. Assisted Health insurance and dental offered. Job Summary We are seeking a Technical Support specialist in the automotive electronics sector. Specifically 12 volt related parts and accessories to include but not limited to: Stereos Cameras car play integration video interface modules power connectivity Although experience in the Automotive electronics field is not a requirement, it is certainly a plus. Duties Respond promptly to user inquiries via phone systems, providing clear, effective solutions for technical issues Troubleshoot hardware problems related to devices Diagnose and resolve issues across GCH based operating systems Support tasks including situational management Manage customer support tickets efficiently using ticket management tools while maintaining detailed records of incidents and resolutions Perform equipment troubleshooting and hardware support to ensure optimal performance of GCH devices. Qualifications Ability to troubleshoot hardware issues related to component hardware and peripherals effectively Strong analysis skills to diagnose complex technical problems quickly and accurately Excellent communication skills with the ability to explain technical concepts clearly to non-technical users Knowledge of Active Directory management for user account administration Join us if you're ready to leverage your technical expertise in a fast-paced environment where your problem-solving skills will make a real difference! We value proactive individuals who thrive on helping others succeed by delivering top-tier support. We are a family friendly environment
Pay:
$22.00 - $25.00 per hour Expected hours: 40.0 per weekBenefits:
Health savings account Paid time offWork Location:
In personBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance