IT Officer

IT Officer Irvine, CA 92614 $65,000

• $75,000 a year
• Full-time $65,000
• $75,000 a year
• Full-time This position is based in Irvine through the end of 2026.

Please be advised that the Bank anticipates relocating to Alhambra beginning January 2027. All employees are expected to commute to the Bank's new location on a regular basis. Applicants are encouraged to consider the anticipated change in work location before applying for this position.

JOB SUMMARY

Monitor and maintain computer systems and network of the branch; provide technical support to and coordinate with other system related projects and services.

PRINCIPAL DUTIES & RESPONSIBILITIES

Provide basic technical support to IT Helpdesk activities including issue response, systems, process and planning Provide technical guidance and expertise to users with application, service and hardware difficulties Troubleshoot server and network problems Set up all new computers and perform all security updates\patches Document any network or PC-resolution for future references Manage EPO Endpoint Protection and Data Loss Prevention tools, implement technical controls and help establish security policies Installing patches and updates to all servers, workstations, network devices and printers. Provide Security Awareness training bank-wide Assist in documentation for auditors and examiners during annual reviews Coordinate with system user to update application, enhance system functions and report and fix and troubleshoot system errors Participate in the design, development and implementation of complex applications, often using new technologies and new branch banking system Ensure that all printers and fax machines are working properly Conduct annual disaster recovery BCP drill Communicate with head office as well as various vendors for IT support

SKILLS/KNOWLEDGE

Highly skilled in installing and configuring computer systems, diagnosing hardware/software faults and solving technical and applications problems Strong problem solving capabilities Excellent collaborating skills with external service providers to ensure system operation and safety Ability to manage a project and its budget Working knowledge of Windows, Linux, VMware, Hyper-V, SonicWall, Trellix EPO, MS SQL, & Active Directory Experience with backup software, patch management tool, and VOIP system Understanding of core network technologies

• including but not limited to

DHCP, DNS, SMTP, TCP/IP

Bilingual in English and Chinese is preferred

Job Type:

Full-time Pay:

$65,000.00

• $75,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Bachelor's (Required)

Experience:

IT:

3 years (Preferred)

Language:

Chinese (Required)

Work Location:

In person