Technical Support Engineer AOTO Electronics US LLC Irvine, CA Job Details Full-time $5,000 - $6,000 a month 6 hours ago Qualifications Customer communication Soldering English Research Electrical Engineering Full Job Description We are looking for a highly effective, highly motivated and experienced Field Service Engineer to join our team. This engineer shall support the achievement of business objective by offering technical services to our customers before, during and after the installation. The candidate should have related field and comprehensive knowledge about video display system, control room, conference room and broadcasting video wall, and have good communication skill. We also welcome applications from fresh graduates with a background in electrical or mechanical engineering.

Job Responsibility:

1. Provide on-site installation and configuration support for LED display, and deal with local customer needs; 2. Provide remote technical support to customers through remote desktop connection; 3. Provide on-site demonstration or training support for customers; 4. Able to write technical instructions for customers; 5. Can manually weld pixels on the LED display; 6. Screen body abnormal processing, research, diagnosis, troubleshooting, module maintenance, etc., to find solutions to technical problems. 7. Support exhibitions in the region; 8.Cooperate and feedback to call center in headquarters; 9. Can accept domestic business trips. 10. Warehouse in and out management, inventory, maintenance.

Requirements:

1. Must have a college or undergraduate degree, with good English communication skills; 2. Have a good interest in electronic or mechanical equipment; 3. Good problem solving and communication skills; 4. Able to handle multiple tasks at the same time and complete the task within the prescribed deadline; 5. Major in electronic technology or related, experience in maintenance of precision electronic products or experience in LED industry is preferred; 6. Have good hands-on ability, after internal training can be quickly put into after-sales service work.

Pay:

$5,000.00 - $6,000.00 per month Application Question(s): Thank you for your application. We've reviewed your resume and are interested in your background. To better assess your fit for the role, could you please confirm if you have any hands-on experience with soldering? If so, could you briefly share: What types of soldering have you worked with? (e.g., through-hole, SMD, BGA, etc.) In what context have you typically used soldering? (e.g., prototyping, board repair, personal projects, etc.) Looking forward to your reply.

Work Location:

In person