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Akri USA LLC

IT Support Specialist

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Job Description

We are an employment agency and seeking an IT Support Specialist for a Japanese Cosmetic trading company located in the Irwindale area . This company is experiencing rapid growth and places strong importance on character, teamwork, and reliability. =============== ◉

Industry:

Japanese Cosmetic Trading Company ◉

Salary:

$55,000〜$75,000 (DOE) ◉

Employment Type:

Full-time ◉

Work Style:

On-site (Daily office attendance required) ◉

Location:

Irwindale, CA =============== Summary A Japanese company is hiring an IT Support Specialist to manage day-to-day IT operations — including Google Workspace administration, desktop support, and employee IT support — as the company's first dedicated in-house IT position. Essential Duties Support and administer Google Workspace, including the Google Admin Console, Gmail, Google Drive, Shared Drives, and user permissions. Support the implementation and rollout of Google Workspace. Set up and maintain Windows desktops and laptops. Troubleshoot day-to-day IT issues involving hardware, software, printers, Wi-Fi, and other office technology. Manage employee accounts, access permissions, and IT equipment during onboarding and offboarding. Provide day-to-day technical support to approximately 15-20 internal office staff. Support basic IT security measures, including MFA and phishing prevention. Maintain IT equipment and asset inventory records. Coordinate with external IT vendors as needed, including taking over responsibilities from the external IT provider currently supporting the company. Research and investigate issues independently, and contact external vendors when necessary to determine the appropriate course of action.

Working Hours:

Monday

•

Thursday:

9:00 AM

•6:00 PM;

Friday:

10:00 AM

•5:00

PM Benefits:

Health, Dental, Vision Insurance (available after probation period) 401

K PTO Sick Leave Qualifications:

IT/Desktop Support experience (approximately 1-2 years) is preferred but not required. Knowledge of Google Workspace is helpful, but programming skills are not required. Japanese-English bilingual ability is a plus.

Pay:

$55,000.00

•$75,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:
IT/Desktop Support:

2 years (Required)

Language:

Japanese (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Health Insurance