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IT Support Specialist
Career Insights for Technical Support Engineer / Analyst
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Based on California data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$62,939 / year median in California
-8% projected decline
Job Description
IT Support Specialist Akri USA LLC Irwindale, CA Job Details Full-time $55,000
•$75,000 a year 4 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Google Workspace Teamwork English Japanese Windows Computer management Desktop administration IT department experience Full Job Description We are an employment agency and seeking an IT Support Specialist for a Japanese Cosmetic trading company located in the Irwindale area . This company is experiencing rapid growth and places strong importance on character, teamwork, and reliability. =============== ◉
Industry:
Japanese Cosmetic Trading Company ◉
Salary:
$55,000〜$75,000 (DOE) ◉
Employment Type:
Full-time ◉
Work Style:
On-site (Daily office attendance required) ◉
Location:
Irwindale, CA =============== Summary A Japanese company is hiring an IT Support Specialist to manage day-to-day IT operations — including Google Workspace administration, desktop support, and employee IT support — as the company's first dedicated in-house IT position. Essential Duties Support and administer Google Workspace, including the Google Admin Console, Gmail, Google Drive, Shared Drives, and user permissions. Support the implementation and rollout of Google Workspace. Set up and maintain Windows desktops and laptops. Troubleshoot day-to-day IT issues involving hardware, software, printers, Wi-Fi, and other office technology. Manage employee accounts, access permissions, and IT equipment during onboarding and offboarding. Provide day-to-day technical support to approximately 15-20 internal office staff. Support basic IT security measures, including MFA and phishing prevention. Maintain IT equipment and asset inventory records. Coordinate with external IT vendors as needed, including taking over responsibilities from the external IT provider currently supporting the company. Research and investigate issues independently, and contact external vendors when necessary to determine the appropriate course of action.
Working Hours:
Monday
•
Thursday:
9:00 AM
•6:00 PM;
Friday:
10:00 AM
•5:00
PM Benefits:
Health, Dental, Vision Insurance (available after probation period) 401
K PTO Sick Leave Qualifications:
IT/Desktop Support experience (approximately 1-2 years) is preferred but not required. Knowledge of Google Workspace is helpful, but programming skills are not required. Japanese-English bilingual ability is a plus.
Pay:
$55,000.00
•$75,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Experience:
IT/Desktop Support:
2 years (Required)
Language:
Japanese (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Health Insurance