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Robert Half

PC Technician

Pay: Not specified

Posted: 2 weeks ago

Location: Pasadena, CA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/21/2026

Career Insights for Help Desk Technician / Analyst

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$57,740 / year median in California

-12% projected decline

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Job Description

We are looking for a PC Technician to support day-to-day hardware needs for a service-focused operation in Pasadena, Texas. This Long-term Contract position is ideal for someone who enjoys hands-on technical work, from setting up equipment to troubleshooting desktop and peripheral issues. The role involves supporting a mixed device environment and helping maintain reliable workstation performance for end users.

Responsibilities:

Install, configure, and maintain desktop computers, laptops, and related hardware for daily business use.
Diagnose and resolve issues involving computer components, peripherals, and workstation connectivity.
Set up and organize cabling for computers, monitors, and other equipment to ensure clean and functional work areas.
Provide technical support for devices from Dell Technologies and Apple, including basic hardware troubleshooting and replacement.
Perform hardware upgrades, device swaps, and component installations as needed to keep systems operating effectively.
Test equipment after installation or repair to confirm proper functionality and user readiness.
Document service activity, equipment status, and completed technical work in a clear and timely manner.