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Staffing Services

Paid IT Support Intern $19/hour

Career Insights for Technical Support Engineer / Analyst

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Based on California data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$62,939 / year median in California

-8% projected decline

Explore Career

Job Description

We are seeking a motivated and tech-savvy IT Intern to support our Information Technology team at our Perris, CA distribution center. This role provides hands-on experience in a fast-paced logistics environment, supporting both office and operational technology systems.
Key Responsibilities:
Provide first-line IT support via phone, email, and ticketing system Troubleshoot hardware and software issues (computers, printers, phones, mobile devices) Respond to and manage IT support tickets in a timely manner Document issues and resolutions in the knowledge base Escalate more complex technical issues to appropriate teams Assist with software installations, user account setup, and system updates Support ongoing IT projects and maintain daily status reports
Qualifications & Skills:
Currently pursuing or recently completed a degree in Information Technology, Computer Science, or related field Basic knowledge of computer systems, networks, and troubleshooting Strong communication and customer service skills Ability to work independently and collaboratively in a team environment Prior help desk or desktop support experience is a plus
Shift:
1st Shift | Monday-Friday | 5:00 AM-1:30
PM Pay Rate:
$19.00
DOE Location:
Perris, CA Job Type:
Full-time Pay:
$19.00 per hour
Experience:
desk or desktop support : 1 year (Preferred)
Work Location:
In person