EDCOE is hiring a Help Desk Technician! Apply by 12:00 p.m. on 10/02/2026 at https://www.edjoin.org/Home/JobPosting/2274145

Job Purpose Statement:

Under general supervision of the Director of Information Technology, position is responsible for providing technical support for staff and students in a call center environment utilizing phone, email, and ticketing system; assists staff and students with setup, configuration and maintenance of technology, equipment and software; guides staff regarding the use of a broad range of products, offerings, and services; provides identification, prioritization, and resolution of problems following well-defined guidelines and procedures; performs backup of critical data files. Prepares progress reports for work performed; and operates audio-visual and related equipment. Job requirements -

Qualifications Education:

High school diploma or equivalent.

Experience:

One (1) year of professional experience in information technology support, help desk support, or providing technical support in a professional work environment. Experience in a school district or county office of education is preferred.

Requirements / Qualifications

Letter of Introduction Letter(s) of Recommendation (2 current letters (written in the last 2 years)) Resume

EOE/SP4030

Job Type:

Full-time Pay:

$5,548.86 - $7,222.74 per month

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person