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Redding Rancheria

Computer Technician

Career Insights for Help Desk Technician / Analyst

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$57,740 / year median in California

-12% projected decline

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Job Description

Computer Technician Redding Rancheria - 2.4 Redding, CA Job Details Full-time $26.90 an hour 5 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Vision insurance Life insurance Qualifications Windows CompTIA A+ Full Job Description •This position is open through Friday, September 4, 2026•The Redding Rancheria is seeking a Computer Technician. The preferred schedule for this position is Monday - Friday, 8:00 AM - 5:00 PM. The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience, education, and qualifications.
JOB SUMMARY
The Computer Technician's role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. This person also assists in maintaining all forms of telecommunications and Audio Visual Systems such as telephone, fax, voice mail, electronic mail, paging and cellular telephones.
REQUIREMENTS/MINIMUM QUALIFICATIONS
4 years related experience in a business IT environment. Bachelor Degree in Computer Science preferred. CompTIA A+ Certification Experience with Windows operating systems. Must pass pre-employment drug screening. Indian preference.
ESSENTIAL JOB DUTIES
1. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution. 2. Maintain IT and AV Hardware and/or Software inventory and make monthly reports. 3. Perform preventative maintenance on computer systems including printers and other peripherals as scheduled. Inspects equipment for defects and repairs or replace parts. Maintains audiovisual equipment in working condition. 4. Registers hardware and software for warranty purposes. 5. Responds to trouble calls on all IT and AV request in a timely manner with limited supervision. 6. Train personnel in operation of computer software and hardware. Train personnel in operation of audiovisual equipment. 7. Assists in the installation of network, power, AV, and phone cables. 8. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. 9. Support development and implementation of networking projects and new technology installations. 10. Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs. A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at Redding Rancheria ADP Career Center, please fax (530-242-4563) or email ( ). All certifications, credentials/ licenses, education verification /degrees and/or transcripts, and Indian verification are required to process your application. Indian preference applies, but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application. Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance. All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.
Additional Information:
In addition, Redding Rancheria offers an excellent benefit package containing Medical, Dental, Vision, Life Insurance and Short/Long Term disability, paid holidays, vacation and sick leave as well as a generous 401(k) retirement plan. Redding Rancheria is a federally recognized Tribe with Pit River, Wintu and Yana people where pride in Tribal culture, history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people, the larger Indian community and the Redding region. E-Verify Statement Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.
https:
//www.e-verify.gov/employees For further information, please contact Human Resources Dept. at (530) 225-8979. Monday - Friday, 8:00 AM - 5:00 PM

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings