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Insight
IT Desktop Support Technician- Salinas, CA
Career Insights for Technical Support Engineer / Analyst
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Based on California data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$62,939 / year median in California
-8% projected decline
Job Description
Requisition Number:
106095 Onsite IT Desktop Support Technician -Salinas, CA Pay:
Depending on experience, the hourly pay is up to $39.00 an hour plus full benefitsPosition Type:
Fulltime/Direct Hire Location:
Onsite inSalinas, CA Schedule:
Monday through Friday (normal business hours) Insight at a Glance- 14,000+ engaged teammates globally
- $8.2 billion in revenue in 2025
- Certified as a Great Place to work in 9 Countries in 2025
- Fortune 500 Company (No. 447) in 2025
- Received 25+ industry and partner awards in the past year
- $1.
- Support Windows 10/11 desktops and laptops.
- Troubleshoot hardware, software, printer, and network issues.
- Support Microsoft 365 applications and services.
- Manage user accounts in Active Directory and Azure AD.
- Install, configure, and deploy end-user devices.
- Document and track incidents through a ticketing system.
- Assist with onboarding, offboarding, and equipment inventory. Requirements
- 3+ years of Desktop Support or Help Desk experience.
- Strong knowledge of Windows 10/11 and Microsoft 365.
- Experience with Active Directory and Azure AD.
- Familiarity with ticketing systems and basic networking.
- Strong troubleshooting and customer service skills. Preferred
- CompTIA A+ or related certification.