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Rady Children's Hospital-San Diego

Administrative Associate B* - Cardiology

Career Insights for Technical Support Manager / Supervisor

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What they do

A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.

$75,269 / year median in California

-12% projected decline

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Job Description

JOB SUMMARY
Coordinates and performs department/unit administrative activities including, but not limited to, storing, retrieving and integrating information for dissemination to staff, customers, clients, vendors, patients and families. Coordinates functions required to ensure smooth operations, plans and executes projects within scope of responsibility, and works with external, inter and intra departmental teams to support department/unit. Provides training and orientation for new staff and troubleshoots office technologies.
MINIMUM QUALIFICATIONS
High School Diploma, GED or Foreign equivalent Two years of experience Proficient knowledge of Microsoft Office products including Word, Excel, Outlook, PowerPoint and Access Competent English grammar and composition skills
PREFERRED QUALIFICATIONS
Associate's Degree Three years of experience Typing at 50 words per minute Software specific to departmental needs Experience specific to area of support The current salary range for this position is $24.26 to $33.36 Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.