A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
Step into a hands-on, on-site leadership role in Bethel, CT, where your technical support expertise can directly improve customer experiences and operational performance. In this Technical Support Manager opportunity, you'll lead technical support intake and drive clarity around customer needs while helping the team deliver reliable, responsive support. Qualifications and responsibilities for this Technical Support Manager position include: Mid to senior level experience in technical support leadership. Lead and manage technical support activities with a focus on customer intake and issue resolution. Coordinate intake details and help confirm requirements to ensure accurate support delivery. Provide leadership and guidance to support team members to maintain high service standards. Ensure timely, organized handling of customer inquiries and support requests.
Salary:
$115,000 - $125,000 per year, commensurate with experience.
Benefits:
MDV, 401k, PTO. DAVRON is the leading Headhunter and Executive Search firm for Engineering, Architecture, Construction and Manufacturing professionals nationwide. Our recruiters have direct communication with hiring managers allowing us to get you in front of company decision makers. You also receive one-on-one interview preparation and insider coaching from staffing experts to help you every step of the way. We want to see you thrive in challenging work environments that bring you excitement and prosperity in your career! Apply Now! Don't miss out on this chance to make a significant impact on your career. Apply now, and let's explore where this exciting opportunity can take you.
TECHNICAL SUPPORT MANAGER
|
BETHEL CT
| ON-SITE |
PERMANENT / DIRECT-HIRE
|
VIDEO INTERVIEW
|
IN-PERSON INTERVIEW
| MDV | 401K |
PTO Ref:
28485
Qualifications:
Step into a hands-on, on-site leadership role in Bethel, CT, where your technical support expertise can directly improve customer experiences and operational performance. In this Technical Support Manager opportunity, you'll lead technical support intake and drive clarity around customer needs while helping the team deliver reliable, responsive support. Qualifications and responsibilities for this Technical Support Manager position include: Mid to senior level experience in technical support leadership. Lead and manage technical support activities with a focus on customer intake and issue resolution. Coordinate intake details and help confirm requirements to ensure accurate support delivery. Provide leadership and guidance to support team members to maintain high service standards. Ensure timely, organized handling of customer inquiries and support requests.
Salary:
$115,000 - $125,000 per year, commensurate with experience.
Benefits:
MDV, 401k, PTO. DAVRON is the leading Headhunter and Executive Search firm for Engineering, Architecture, Construction and Manufacturing professionals nationwide. Our recruiters have direct communication with hiring managers allowing us to get you in front of company decision makers. You also receive one-on-one interview preparation and insider coaching from staffing experts to help you every step of the way. We want to see you thrive in challenging work environments that bring you excitement and prosperity in your career! Apply Now! Don't miss out on this chance to make a significant impact on your career. Apply now, and let's explore where this exciting opportunity can take you.
