A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
IT Field Technician CSI Contractors - 4.0 Rocky Hill, CT Job Details Full-time $24 - $28 an hour 8 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Customer service Microsoft Office High school diploma or GED Computer hardware Time management
Full Job Description About CSI Contractors:
CSI Contractors has been in business since 1993 providing commercial construction and IT installations throughout the New England area. At CSI Contractors we are looking for a motivated, hands-on and hard-working individual to support our fast-paced work environment.
Overview:
The IT Field Technician is responsible to provide the technical labor in the field to complete customers installs. This includes installation/configuration and setup of desktop PC's, laser printers, Self-Checkout POS registers, blade servers, UPS battery backups, scanner scales, WIFI access points, network racks and stacks (Routers, firewalls and Switches, Power systems, Cradle Point Satellite) for new locations and remodels.
Skills:
Basic troubleshooting of computer hardware and software issues Installation, configuration and setup of desktops, laser printers, and peripherals Knowledge of Point-of-Sale hardware a Plus Familiarity with Windows operating systems Basic PC maintenance (installing RAM, replacing hard drives, cleaning systems) Understanding of basic networking concepts (Wi-Fi setup, routers, IP basics) Cable management and workstation setup Basic knowledge of Microsoft Office 365 Ability to follow technical instructions and repair guides Ability to read technical manuals and schematics What we are looking for: Strong attention to detail and organization Good problem-solving and critical thinking skills Strong customer service and communication skills Time management and ability to handle multiple tasks Willingness to learn new technologies and tools Valid state driver's license Ability to pass RMV check
Qualifications:
High school diploma or equivalent required Coursework or training in IT, computer repair, or related field (preferred) Entry-level certifications (a plus), such as: CompTIA A+ (or currently pursuing) Basic hands-on experience through school, labs, personal projects, or internship Ability to work independently and as part of a team Reliable, punctual, and eager to develop technical skills Ability to Travel Ability to work overnights and days as needed
Physical Requirements:
Ability to sit for prolong periods of time, stand, walk, bend, and perform physical activity throughout the workday Ability to lift 20 LBS CSI Contractors is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Pay:
$24.00 - $28.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Shift availability: Overnight Shift (Required)
