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CompuCom
Desktop Support Technician
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Florida data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$54,419 / year median in Florida
+6% projected growth
Job Description
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x∁id=0#/) . Work Authorization : Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. Arizona Applicants : • . _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ Maryland Applicants : •
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
- ,•you're more than just a number.
- Desktop Support Technician
- to join their team
- onsite
- in Clearwater, FL and provide end-user support.
- Duties and Responsibilities
- :•+ Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals + Documents, maintains, upgrades, or replaces hardware and software systems + Supports and maintains user account information including rights, security, and systems groups + Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed + Resolves network connection issues, track network connections back to network switches + Escalates problems and issues to a higher level of support if unable to resolve + Represents the company in a professional and businesslike manner and communicates effectively with customers and associates + Interacts with customers, responding to routine technical questions or requests for information •Skills and Qualifications•:•+ Minimum 3 to 6+ years of experience supporting PC Hardware and software + Comfortability providing hands and feet support for Server and Network is a plus + Experience supporting mobile data plans, mobile networks, and devices is a plus + Minimum 3+ years of Deskside Support experience in an enterprise environment + Hardware and software support experience + Customer Facing experience + Mobile Device support experience + Able to train quickly on procedures and should have good IT knowledge base + Basic network troubleshooting skills + Able to multi-task, work in a fast-paced environment with strong personalities, and detail oriented + CompTIA A+ certification preferred but not required •Wage Range•: The rate for this position is between •$18.
- Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
- Benefits
- :•The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
- Equal Employment Opportunity
- :•CompucomStaffing (https://www1.
- www.compucom.com
TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
- California Residents
- : •
PLEASE REVIEW THE
- CALIFORNIA
CONSUMER PRIVACY ACT NOTICE
(https://www.compucom.com/wp-content/uploads/2025/09/Compucom-California-Consumer-Privacy-Act-Notice.pdf)UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING
$100.- Massachusetts Applicants
- :
IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.
- Rhode Island Applicants
- : •
THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE'S WORKERS' COMPENSATION LAW.
- \#INDCCStaffing
On-Camera Video Interview Notice:
- Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes.
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance