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Automotive Keys Group (AKG)

Tech Support Repair Specialist

Pay: Not specified

Posted: 2 weeks ago

Location: Hollywood, FL (Onsite)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/12/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Florida data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,419 / year median in Florida

+6% projected growth

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Job Description

Tech Support Repair Specialist Automotive Keys Group (AKG) - 2.0 Hollywood, FL Job Details 15 hours ago Qualifications Spanish Spreadsheets English High school diploma or GED Client database systems Productivity software Customer information system software Full Job Description The Tech Support Repair Specialist position is responsible for handling incoming and outgoing key cutting machine repair calls as well as repairing key cutting machines onsite.

Key Responsibilities :

Provide technical support through both incoming and outgoing calls Support our locksmith customers with key cutter issues Provide onsite support for key cutting machines

Required Skills :

High school diploma or equivalent 2+ years of experience in customer service Proficient in computer software systems including MS Office and MS Excel Working knowledge of customer relationship management (CRM) system Ability to lift up to 50 lbs Bilingual in both English/Spanish Must be authorized to work in the United States on a full-time basis