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Spectraforce
End User Support Technician
Career Insights for Technical Support Manager / Supervisor
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Scorecard
Based on Florida data
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What they do
A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
$63,945 / year median in Florida
-11% projected decline
Job Description
End User Support Technician West Palm Beach, FL , 33407 Onsite 4 Years assignment
Top Skills:
1. Strong understanding of desktop/laptop/mobile device support principles and practices 2. Excellent communication skills 3. Flexibility to support users in office as well as Factory floor where applicableJob Description/ Responsibilities:
The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service. The position is based in the office, with no travel requirements, and operates during dayAdditional Notes:
Client facing role. Requires good communication skill and excellent Customer Support attitude; Manage inventory of desktop hardware and software, ensuring availability and proper functioning.Benefits
- Dental Insurance