Information Technology Support Engineer Creya Staffing Services

OPV PVT LTD

Augusta, GA Job Details Full-time $55,000 - $100,000 a year 7 hours ago Qualifications Microsoft Outlook IT asset management Call center experience Application deployment Software installation Cloud service support Computer hardware Desktop (troubleshooting support) Software asset management Computer management Hardware management Desktop administration Equipment inventory management Full Job Description Hi !

Job Title:

Information Technology Support Engineer Location:

Augusta, GA Skills:

IT Support Engineer, L2 Level end user Support, Desktop/ Laptop, system imaging, Windows OS deployment, software installation/configuration, Technical Support, user onboarding/offboarding, AD, DNS, DHCP, Microsoft 365 services.

Experience:

5-7+ years 5

Days Onsite Note :

Augusta but candidate must be willing to be out of Princeton, NJ for a week for training (Expenses paid) We at Client are hiring an Information Technology Support Engineer with the following skillset:

Key Responsibilities:

Provide L2 level end-user support (desktop/laptop) in a call center environment Perform system imaging, OS deployment, and software installation/configuration Install, configure, and troubleshoot hardware components including desktops, monitors, printers, scanners, and peripherals Offer technical support to users via calls, tickets, and in-person interactions Manage user onboarding/offboarding (device setup, O365 configuration, access provisioning) Perform regular software updates, patches, and security checks to ensure system stability and compliance Maintain and track IT assets lifecycle ensuring audit readiness Troubleshoot LAN/Wi-Fi and basic network-related issues Basic administration and troubleshooting of AD, DNS, DHCP, and server-related tasks Provide support for Microsoft 365 services (Outlook, Teams, OneDrive, licensing) Handle on-call/floor support to minimize business downtime Coordinate with vendors for hardware support, procurement, and ISP-related issues

Key Skills Required:

Strong hands-on experience in desktop/L2 support Expertise in Windows OS, system imaging, and application deployment Working knowledge of Microsoft 365 administration and support Basic knowledge of networking and server environments Experience with IT asset management. Strong troubleshooting, communication, and user-handling skills Ability to work effectively in a fast-paced, SLA-driven environment

Note:

Candidate should be proactive, accountable, and capable of handling operations independently Prior experience in call center/BPO environment is highly preferred

Dhananjay Mishra Talent Acquisition Email:

Mobile US:

+1 732-553-4020

Pay:

$55,000.00 - $100,000.00 per year

Work Location:

In person